* Ticket Synopsis: Allow the Paging app to display short summaries of the incident users are viewing. * Markdown Rendering: The implementation of Markdown enhances readability across ticket descriptions, comments, and announcements. Users can now easily view and understand content through improved text organization and structure.

* Consolidated Paging Readiness risks * Improved handling of custom incidents

1. Integration with Tickety API 2. Bug fixes and improvements

-General improvements and bug fixes.

- Support 'Engaging Additional Contacts' for ticket-based pages - Accessibility improvements

- general bug fixes

- Offer pre-filled in-app Do Not Disturb options for customers to easily select from i.e. 'DND for 1 Hour' - Warn customers of potential impact to page-ability when enabling Permanent Do Not Disturb mode - Present survey to select customers in an effort to learn more about being paged into non-essential Tickets - Customers can now toggle between absolute and relative timestamps for Events - General bug fixes and app improvements

Ticket content enrichment: 1. Ticket announcements 2. Ticket content overview 3. Ticket comments Accessibility improvements.

- general improvements and bug fixes

- Paging Readiness now reports when customers have insufficient paging channels registered - Customers can resolve the insufficient channel risk through the app's channel creation flow

- Rebranded Page List and Page Detail view to Event List and Event Detail view - Incoming pages are now grouped by incident and are termed 'Events' in the app - Content in Event List view is restructured to improve contextual awareness - Event Detail view now includes a timeline to show how many pages were sent for a particular incident

- Update login activation to use new service that improves server-side interactions on mobile client

- Temporarily rolled back changes to group pages by incident to address performance issues

- Rebranded Page List and Page Detail view to Event List and Event Detail view - Incoming pages are now grouped by incident and are termed 'Events' in the app - Content in Event List view is restructured to improve contextual awareness - Event Detail view now includes a timeline to show how many pages were sent for a particular incident - General bug fixes and improvements

- Switched login API to MCC

- Improved consistency of showing 'Check-In' option for oncall primary when deep linking into page

- Fixed page deep linking bug causing incorrect page acknowledgement which resulted in repeat engagements - Fixed 'Check-in' view bug where selecting ‘Check In’ as self for a ticket-based page did not refresh the view to indicate check-in success

- Updated "Send/Forward Page" form with intuitive user interface (UI) and smoother interactions - Integrated last page received time in addition to last tested time to determine health of "Push Notification healthy" Paging Readiness tile - Raised minimum support to iOS 16 (previously iOS 15) - Upgraded "Page List" view from UIKit to SwiftUI (modernized UI framework for streamlined development)

- New intuitive app login experience with added self-service paging channel baselining capabilities - Updated centralized release notes located within the Apple Store ‘Amazon Paging’ landing page - Re-branded terminology from ‘Device’ to ‘Channel’ when referring to the communication medium through which pages are received - Changing app to be intended for unlisted distribution

- Raised minimum iOS requirements to 15 - Convert local alarm stage test to better mimic real engagement scenario

- Updated login form to allow users to select domain. Amazon users will select 'Amazon' Domain. - Disclaimer providing instructions to Amazon users to ensure smooth transition onto App Store paging app version