You’re across town—away from your computer—when LifeLock sends you a fraud alert.† Someone is taking out a bank loan in your name. With a LifeLock® membership and the LifeLock app, you can take immediate action. If it’s not you getting that loan, use the app to tell us, and we go to work on your behalf.
The LifeLock app uses our proprietary technology, putting LifeLock’s identity theft protection services at your fingertips. We scan millions of transactions every second looking for potential fraud. And if we find your information used within our network, we will send you alerts to help proactively safeguard your credit and finances.†
LifeLock goes beyond credit monitoring to see a wide range of identity theft threats you might otherwise miss. An identity thief can commit crimes and open new cell phone accounts and take out payday loans in your name. Criminals even sell your personal information on the dark web. If we detect suspicious activity, we will alert† you.
Download the LifeLock app and manage fraud alerts† from the palm of your hand.
Not a LifeLock member? Use the app to sign up for identity theft protection today.
More than 4.4 million LifeLock members trust us to help protect their identities, finances and credit. It’s no wonder why. There’s a new victim of identity fraud every two seconds.1 Criminals can drain accounts, buy property, and file fraudulent tax returns in your name.
If you become a victim of an identity thief, a U.S.-Based Identity Restoration Agent dedicated to your case will work to fix the issue from start to finish. Plus, you’ll be backed by our Million Dollar Protection™ Package.†††
Depending on your membership level, you can monitor your bank, credit card, and retirement account activity—all from your LifeLock app.
LifeLock App Features
• With the mobile app, our patented LifeLock Identity Alert® System† will send alerts directly to your mobile device.
• You’ll be able to respond to possible fraud alerts† right away. If you tell us that any activity looks suspicious, our LifeLock Identity Protection Agents will be able to help you.
• Use in-app calling to get in touch with LifeLock Member Services.
• Easy access to credit information with your annual credit score, an essential part of credit protection. Ultimate Plus members see credit scores and reports from three credit bureaus and are able to track month-to-month changes to their credit scores.
The credit scores provided are VantageScore 3.0 credit scores based on data from Equifax, Experian and TransUnion, respectively. Any One-Bureau VantageScore mentioned is based on Equifax data only. Third parties use many different types of credit scores and are likely to use a different type of credit score to assess your creditworthiness.
Since 2005, LifeLock has been a leading provider of proactive identity theft protection services for consumers. We leverage unique data, science and patented technology and provide identity threat detection, identity alerts†, and comprehensive restoration services. With more than 4.4 million members, we’re committed to providing our consumers some peace of mind amid the threat of identity theft.
No one can prevent all identity theft.
1 - 2017 Identity Fraud Study, Javelin Strategy & Research.
† LifeLock does not monitor all transactions at all businesses.
†††Million Dollar Protection Package benefits are provided by a Master Policy issued by United Specialty Insurance Company, Inc. (State National Insurance Company, Inc. for NY State members). The Master Policy provides coverage for Stolen Funds Reimbursement and Personal Expense Compensation, each with limits of up to $25,000 for Standard members, up to $100,000 for Advantage members and up to $1 million for Ultimate Plus members. If needed, LifeLock will provide lawyers and experts under the Service Guarantee. Please see the policy terms, conditions and exclusions at: LifeLock.com/legal
Regular check-ins on your credit report to review your accounts and balances play a key part to help protect you from potential identity theft. Now you can monitor your credit health even more frequently. We’ve added unlimited access to daily Equifax credit report and score 1 in LifeLock Ultimate Plus and a monthly Equifax credit report and score to LifeLock Advantage.
Any suggestions? Let us know what you think by using the Feedback option within the app!
Ratings and Reviews
A MUST-HAVE SERVICE
As much as the ‘net has put the world at our fingertips, it’s also allowed those ill-willed black hats to sneak in and steal your identity - and money - before your next bank/credit card statement comes in the mail, sits on your desk for two weeks, then gets opened after you wonder why a check bounced or a collection notice came in today’s mail. I’m buried in email, snail mail, work, and just don’t get around to being as “on top of things” as I should be. This has been like my own private secretary who does that for my whole family for a few bucks a month. Considering how quickly a hacker can drain your accounts, the $25/mo I pay is worth it, and better yer, saved me from “the bad guys” twice. Losing your ID is just the beginning of months of phone calls, letters, and repeated explanations to banks, lenders, credit card companies, credit bureaus - I’ve seen friends who didn’t have a service like LifeLock go through that hell. I use LifeLock because they were the first credit monitoring company, and I’ve stuck with them. As long as they keep up watching my back for a very reasonable fee, I’ll stick with them. I recommend them highly.
Developer Response ,
We are thrilled to hear how well the service works for you and your family. Thank you so much for your thoughtful review! And thank you for choosing NortonLifeLock.
On Top of Matters
My wife and I have had LifeLock for many years...too many to count (we’re in our mid-50s). We have a very high confidence in their ability to alert us to identify issues impacting us. A couple examples. A few years back we added a mobile phone to our cellular plan and by the time we returned to our car from the cellular store, I had a fraud alert text on my phone from LifeLock alerting me a phone was added. Second, we recently took out a car loan to pay off a lease and while I was at the banker’s desk, a fraud alert text came through that a credit report had been requested. The only seemingly misleading thing is the credit report on the LifeLock app. There was a difference of about 50 points between the numbers that LifeLock reports and the report provided when I recently applied for and received the auto loan. Both excellent scores but a sizable difference nonetheless. Thanks LifeLock for all you do to keep us protected.
Developer Response ,
It's wonderful to hear about the positive experience you and your wife have had with LifeLock in your years as members. We love hearing from long time members like yourselves! To clarify regarding credit scores, we provide credit scores using a model that may be different than scores calculated by other companies. Third parties use many different types of credit scores and are likely to use a different type of credit score to assess your creditworthiness. We thank you so much for your thoughtful review and for choosing NortonLifeLock!
I like it so far!
The app is very convenient. It gives great tips and gives me peace of mind. I’m 21 yo and my sister give my SSN and personal information to a friend of hers to file me on the friends taxes and split the money. Currently doing a federal investigation right now… but anyway, I got LifeLock Ultimate Plus and pay annually. You can do a 30 day trial actually if you can find a link for it. I think it’s worth it. There’s a feature to talk to a live agent through message or phone call. You will get alerts if your information is on the dark web or being used. I have it set up for email, text message, and the app will alert me if this happens. You can lock your credit stuff or freeze it (there is a difference between a fraud alert and a freeze). You can freeze your bank stuff, your utilities. You can even get alerts for any criminal records if someone were to use your information as an alias. Protect your 401K money or other investments. A lot of the alerts and services they offer will have a description and why it’s important. Now this is just what my Ultimate plan offers. You can add other members but I only pay for myself.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- LifeLock, Inc.
- 89.8 MB
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
- Age Rating
- © 2016 LifeLock, Inc. All rights reserved.
With Family Sharing set up, up to six family members can use this app.