iPhone Screenshots

Description

Answers and care made simple

The Horizon Blue app offers easy access to your insurance information, including benefits, coverage details and status of your claims. On-call Horizon BCBSNJ support is always at your service to answer your questions or concerns.

You can also chat with a nurse or see a doctor virtually directly on your mobile device.

The Horizon Blue app is free and lets you:
• Access the details of your plan
• Speak with a nurse or doctor
• View and print ID Cards
• Locate doctors and hospitals
• Easily track your costs
• Get quick claim status updates

What’s New

Version 2.609

Bug fixes and enhancements to feature functionality.

Ratings and Reviews

4.8 out of 5
8.4K Ratings

8.4K Ratings

Neetu1215 ,

ID card

I am super impressed with ID card feature that lets me share the front and back of the ID card. I was recently at the doctors office without my insurance card and used this feature to share my information. This saved me time to drive back and get my ID card. Super cool and convenient!!!
I tried to share the ID through apple wallet but it doesn’t have both front and back information. It would be nice if we can just email from the apple wallet but I am still happy that the app has this feature.

Developer Response ,

Thank you Neetu1215 for your review!

We are glad that you found our app helpful when you needed care!

ari7935 ,

Unable to upload docs/pictures

The app is super convenient and great to use. I think the nurse chats and telehealth video conferences with the docs are awesome features (especially now with COVID). I would give the app 5 stars but I believe there is a glitch on the iPhone app that doesn’t allow you to upload your pictures/documents before conferencing with a doctor. Yesterday, I desperately needed to talk to a doctor but could not proceed with anyone because the app did not let me do all the steps when filling out my information so I could not upload necessary documentation. After the first initial step where you fill out your medical history, it does not lead you any further to billing, etc. After inputting your name, allergies, and any medication you may be on, the app takes you directly to the waiting room to see the doctor. I tried deleting and reinstalling the app, updating it, and restarting it but still I could not get to the proper page I needed to be. When compared to the computer version, the laptop version of the website is much simpler and easier to use. On the laptop, I was able to fill out much more information, upload my documents, and confirm my billing. Please look into this issue because this really is a great app.

Developer Response ,

Thanks for taking the time to detail your feedback. We do agree with your suggestion and are looking into adding some of the functionality available through the member portal to the mobile app.

Breanna Little ,

Convenient...could be a little better.

Overall, I really like this app and use it frequently when it comes to searching for in-network doctors and staying on top of my claims. Sometimes it can be a little buggy. I wish it would let me download my insurance card to Apple Wallet properly but it always crashes the app if I try. Please fix that! I tried everything to make it work in case it was user error...might be the app itself!

I would also like if there was a section where I could keep office information at the ready, sort of a “Favorites” tab where I could pull up the contact information of any of my doctors quite quickly. Would also love if I could manually enter dates of office visits with the ability to add notes to each entry.

Developer Response ,

Hello Breanna

Thank you for letting us know about the issue.

We are happy to let you know that the issue has been fixed. You can download the latest version of the HorizonBlue app and add your ID Card to your Apple Wallet.

We hope you will consider rating us again!

As a matter of fact we do have the feature for adding a bookmark to the physicians in our upcoming releases and this is great user feedback! Thank you very much!

App Privacy

The developer, Horizon Healthcare Services Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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