Intoxalock 12+

Ignition Interlock Device

Intoxalock

Designed for iPhone

    • 1.8 • 637 Ratings
    • Free

iPhone Screenshots

Description

Manage your Intoxalock device with our easy, time-saving app.

The Intoxalock app offers self-service access to all of the important features in your account - anytime, anywhere.

Key Features:
• Track your account status and actions needed to remain in good standing
• Pay and go! Get notices of your upcoming statements and pay in seconds
• Get calibration reminders and order calibrations using the app
• Get in touch with your service center
• Save all your DUI contacts in one place
• Be able to view, sign and even extend your lease
• Request lockout reset
• Access information on how to best use your interlock device

What’s New

Version 3.0.6

Minor bugs fixes

Ratings and Reviews

1.8 out of 5
637 Ratings

637 Ratings

Myxvjysdvjllhdwrvjotsaaaaaaa ,

Worst app/company/device

App: Designed to make it impossible to reach a person. No way to troubleshoot anything outside of a lockout. Company: So many fees! Even after you get your device removed, they keep charging you unless you’re wise enough to read in the small print that you have to cancel roadside assistance separately by email (I was not, so now I’m dealing with trying to get refunded). The representatives lie to you. Ask for a manager every time. The phone menu takes on average about 20 minutes to fight through including wait time. Device: I’ve gone through four car batteries (yes, even though I always put it in “power saver” mode). Now I’ve had it removed and my alternator is a goner. I’ve had to have my car jumped and towed so many times, then I got charged $175 for a lockout fee even though my device wasn’t locked out — my battery was just dead because a faulty interlock device was installed that was draining my battery power way more than it was supposed to. Representatives have told me over and over I would be refunded to my bank account, which still has not happened. Even the people at the auto shop I go to hate these guys because they are incompetent liars and a nightmare to deal with. CHOOSE ANOTHER COMPANY IF YOU CAN! I wish I did — it would have saved me literally THOUSANDS of dollars. This company makes getting a DUI, which is already a difficult experience, so much more difficult.

kpthomson ,

Get your terms in writing so they can’t screw you

Like the above review mentioned, they find ways to charge you for anything and everything. You are subjected to unreasonable fees and dishonest representatives. They told me if there was a lockout that they would come to me, for a cost included in my monthly price. They gave me a bunch of excuses like, “we can’t find any record of that in our notes,” referring to the plan they sold me. Three times I was transferred to a “supervisor” until the last representative told me supervisors don’t work on the weekends. This is extremely unprofessional, and I don’t appreciate being flat out lied to about those terms because fees are already extremely unreasonable and you bare all costs for this device not matter the rep tells you, they’re lying. Whether it’s lying to me about what’s included in my plan, or pretending to transfer me to “supervisors,” it makes the whole company look like a joke or a scam. I document all my correspondence with Intoxalock and the DMV.

I’m writing my senator to expose the level of manipulation and irresponsibility associated with Intoxalock. I’m all for keeping people safe, but I don’t like when companies take advantage of people just because they’re in the position to do so. There are other companies worth checking out in my humble opinion.

stkeboy ,

This company :)

Gonna leave a 3 star review so they don’t filter my message out right away. The best thing about this company is that when I get to remove this device from my car in a month, it’s gonna feel like Christmas! Their customer support are basically demonspawn summoned by the d*vil himself. I’ve found contacting their customer support is a complete waste of life and energy, UNLESS you miss a payment. Then you can bet they're gonna be calling right away to collect that payment! I think my favorite part about their device, is how it stops working every couple weeks, or how it makes your car stop working every couple weeks, or the hidden fees! Too many awesome things to chose from! I Wish I could use stronger language to talk about this company because I have a lot of beautiful things I wish I could tell them, but they’ll just have it removed. Life is unfair sometimes. Stay away from these people, they’ll make you really dislike life for however long you have to deal with them, which is usually at least 6 months. But if you chose them, have fun with your $150+ a month headache! Everyone have great day, besides intoxalock, you can have a bad day.

App Privacy

The developer, Intoxalock, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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