Strike: Bitcoin & Payments 4+

Strike is the best app I’ve used when interacting with bitcoin and the lightning network! What Jack and his team have built is something incredible and very underestimated by many. The onramp to buying bitcoin is the best one I’ve seen, just link your bank account and load up a balance and you’re off to the races. I probably use Strike at least once a week, when some exchanges are down I’ve been able to buy bitcoin and send straight to my hardware wallet. Also I’ve had lots of fun interacting with many other wallets using Strike. Finally the opportunity that it’s bringing for Salvadoran families here in the US and in El Salvador to transfer cents with minimal fees is what gets me the most excited!

Big fan of Strike and I can’t wait to test the Pay Me in bitcoin feature once it rolls out.

We are so grateful for your kind words. Thanks for sharing your review with the Strike team!

This may be the worst experience with a crypto app I’ve ever had. After providing them the information requested I received a notice saying I needed to provide additional documents. They want a picture of me holding up my license. The only reason as to why they need this is bc they didn’t like the email address I provided. I eventually gave up as I won’t provide such sensitive information to a company whose support team makes me question the apps entire legitimacy. I’ve never been asked to provide such sensitive information before and I’ve dealt with ridiculous KYC issues in the past.

Then my wife tried to open an account and transferred a small amount of money to it. At that point they flagged her account, unlinked the bank and are now refusing to give us the money back until we can prove her name is on the bank statement of the account she tried to link. Interesting that the account was fine for them to take money from but not send the money back to. So now we are having to deal with this scammy support staff again to get her money back bc they presume to know more about our bank accounts than we do.

Im totally blown away at how terrible this experience has been especially given the high praise this app has gotten recently. Either this app is a total scam or they need to relax their KYC policies down a tad. What a huge disappointment.

We are sorry to hear you did not have a good experience with our support team. We apologize for any frustration incurred. We aim to provide a high level of support to our valued users and are sad to hear you feel this was not the case for you. Your feedback will be forwarded to our team for review.

It’s really disheartening going through the reviews and seeing people comments, how strike have treated them badly with same problem, I don’t think this developer report or gives people review to the support. In the right sense once you signed up an app and you get verified, there’s no reason for the system to get account locked immediately you receive funds in your strike account and not even once or twice it’s all the time you receive funds you get frozen or blocked (madness) cause that’s the major challenges people are facing, have just been worried why you will get blocked or frozen after you are verified to receive funds and you are not reported for fraud, you’ll just get “under review” immediately you receive the funds. You guys don’t have a PO Box or call contact to reach then you should get live support in the app so that you can chat with people and get the problem resolved easily. The issues people are having is more than good report it’s getting too much, App Store or playstore might take down your app. Right now I’m scared cause I just make a deposit into my strike if I had gone through the reviews before I won’t deposit funds in my account. I hope my account doesn’t get under review once I receive the money in my strike account. If it doesn’t happened I will update my stars to 5

Thanks for taking the time to send us your feedback. Your feedback helps us do better. Should you experience any issues when using Strike, drop an email to the support team and they'll try to get it resolved for you asap - support@strike.me.