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Description

You’ve found us: the new way to buy a car! Use the Vroom app to find your next great car, and have it delivered to you - all without taking a trip to the dealership.

How, exactly? Here’s how it works:

HIGH-QUALITY CARS
Browse thousands of late-model, low-mileage cars and trucks on the app, with new cars and trucks added every week.

EASY FINANCING
We partner with a dozen major partner banks to get you a competitive rate that’s right for you. You can also pay with cash or finance with your own bank.

DELIVERY
Delivering, now and always. Buy a car entirely online and have it safely delivered, contact-free.

VROOM LIMITED WARRANTY
All vehicles enjoy a 7-day or 250-mile return period, so that you can make sure it’s the right car for you
Each car has an accident-free Carfax history report
Every car comes with a free limited warranty

HAVE A QUESTION?
Vroom’s customer support is here to assist you.
Call us at: 855-524-1300
or
Visit us at: https://www.vroom.com

Download the Vroom app today and discover the new way to buy a car.

What’s New

Version 1.24.6

Bug Fixes & Performance Improvements.

Ratings and Reviews

2.2 out of 5
138 Ratings

138 Ratings

velvet2thebeach ,

Sold me a broken car

First off the app is great to find a car, but the buying process is completely not on. The app at all, nor delivery or problem resolution. This car has broken ac, warning lights in the dash, and after $500 in inspections and repairs I still have another $500 to get fixed and vroom has changed their story from they will reimburse me no problem to they will not repay me in any repairs I have already done, to I need to have my mechanics shop contact vrooms warranty company safeguard and see if they might cover some of it. Vroom would not give me a phone number or email for safeguard. My mechanic has no idea who safeguard is. I have spent 10+ hours listening to their terrible piano music.... been given the run around. I would never buy from them again and never advise anyone else too.

JoeMontbleau ,

Customer service

The purchasing and delivery of my new vehicle along with the pickup of old one went smooth as could be. My new truck showed up with a dead battery and some chips on the windshield. Not a huge deal. They reimbursed me for the battery as they should have. However getting my windshield fixed has been a disaster. I bought my truck in December and I’m now finally just scheduled to get my windshield replaced on Monday. I was also told by the glass company if they can’t figure out the ticket number issue with vroom I’m responsible for the windshield invoice. I’ve tried calling customer service for vroom legit 20 times and I either get ignorant employees who basically don’t want to do anything and put me on hold for 45 minutes or very helpful employees but still don’t get anything done for me. Keep in mind I contacted Vroom the day I received the vehicle with the transport damage and have email trails to confirm everything I did. If your car comes in perfect shape I believe you’ll be a true supporter of vroom. If you go through what I’m going through I think I’d rather deal with the lying salesman at dealerships.

mattdias12 ,

NEVER BUY A CAR FROM THEM

I can’t say this enough never,NEVER, buy a car from this shady business. Your promised a car that’s in perfect working order and there great when it comes to calling you back trying to sell you the vehicle. After you’ve paid and the cars in your hands your on your own. They sold me a car that needed over three grand in repairs and the best part. THEY KNEW ABOUT IT. After calling there third party warranty safeguard my claim was instantly denied and I’m left on my own to pay for repairs on a car that already cost me 30k. Best part about it is safeguard told me they already knew the car had issues because I wasn’t the first person to call about it. There advice was to hit vroom with everything I could to get my money because they even said there shady. Customer support is garbage and I’ll be on hold for hours to speak to someone who won’t even answer my question. I’m in the military and at this point I’m already talking to legal to get them on the blacklist so no other military member will be allowed to do business with them and fall for the same scam I have and get my money from this low life company. If I could give them zero stars I would.

App Privacy

The developer, Vroom, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Search History
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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