Στιγμιότυπα

Περιγραφή

Photo Aid is a photo app which works like a passport photo booth in your phone - take a photo for various types of documents without visiting a photographer / photo booth.

Τι νέο υπάρχει

Έκδοση 1.5.9

Minor fixes and improvements

Βαθμολογίες και κριτικές

4,3 από 5
1,1 χιλ. βαθμολογίες

1,1 χιλ. βαθμολογίες

Samng55 ,

Easy and fast

My mother in law needed to have her passport renew. I went to several Walgreens and they stop taking passport photos because of COVID. I did some research online and came across photo aid app. Took pictures of my mother in law and submit it. Took a few minutes for the experts to review and sent confirmation that the photo is accepted and will be ship out.
After 5 days of waiting, I look at the confirmation email and realized maybe I had imputed my address incorrectly and email customer service. But instead of waiting for a reply, I had placed another order just in case the first one was wrong. But after a few hours, Jessica from photo aid reassure me that the address in the first order is fine and I will received them. I then told her I placed a second order, and asked if that can be refunded. She answered quickly and said it would be easier if she refunded the first order. Having that said, I got the pictures on the 6th day and the refund on the 7th day. The customer services is stellar and I showed my mother in law the pictures and she’s so happy with them. I’m so happy I found this app for future use!

Απάντηση προγραμματιστή ,

Thank you for your feedback! Your words are very motivating. We recommend ourselves to the future, we are constantly improving our operations to make the process of taking photos even easier! :-) Best regards, Photo AiD Team

Andreea Mog ,

Awesome service and even more awesome customer service

First of, this is such a needed service and an efficient tool to help you in the process of renewing official documents or IDs . Secondly , the customer service is amazing ! I needed a Romanian ID photo for ID through power of attorney and the requirement is that the photo must be 3x4cm with a 7mm white base band .. so complicated ! The app did not have this option available so I emailed them asking if they do offer it . I did not expect a reply , to be honest . I got the reply within minutes and the photos were ready in just 5 minutes or so . I had to ask for a revision after I got a clarification from the Romanian consulate and again they were very prompt and helped me revise the photos . David and Maciej were the people that helped me out and they are deserving of all the praise. Thank you again and I will recommend you guys in our community .

Απάντηση προγραμματιστή ,

Reading such an opinion is pure pleasure ❤️❤️. Thank you very much for your kind words! We are very pleased that we could help you and that you are satisfied with our customer service. We will recommend ourselves in the future :)! We wish you a beautiful and sunny day. Best regards! Photo AiD team.

Goeie Môre ,

14 Days later. No photo.

I would give it zero stars really. I used this app once before for photos. They were fast and efficient. Even though they charged me twice because their app had an error, they refunded me the difference. But I had to email them after checking my bank account. Even though It was during the pandemic but it arrived in a timely manner. I used it again and have been waiting now for 14 days with no arrival!! I’ve emailed them a couple of times and they keep saying this or that. Even asked for the order number and payment receipt. *Sigh. After I ordered the photos, Dennis sent me an email asking to rate their app and service, what a nerve. I thought I’ll wait to see if the photos arrive in 3 business days.... well 14 days later and It has not and I have not heard back from anyone. They emailed to say they’ll refund I’m not sure if they meant the $10 or the $5 or both. Because the app charged me twice. Again! I’ll check my account to see if all monies were refunded. Now we have to go to UPS anyway and the passport application process had been delayed. And to add that we are pressed for time. Very disappointing. And passports aren’t cheap, who knew getting your photo done could be so stressful. (Especially when you’re trying to juggle your family and work).

Απάντηση προγραμματιστή ,

Could I please contact us by e-mail - matthew@photoaid.com I will help you solve your problem and see what stage your order is at. To do this, we need your order number or the e-mail address you provided when placing the order. Best wishes.

Απόρρητο εφαρμογής

Ο δημιουργός «Photo Aid» υπέδειξε ότι οι πρακτικές απορρήτου της εφαρμογής ενδέχεται να περιλαμβάνουν τον χειρισμό δεδομένων όπως περιγράφεται παρακάτω. Για περισσότερες πληροφορίες, δείτε την πολιτική απορρήτου δημιουργού.

Δεδομένα που συνδέονται με εσάς

Τα ακόλουθα δεδομένα μπορεί να συλλεχθούν και να συνδεθούν με την ταυτότητά σας:

  • Στοιχεία επικοινωνίας
  • Περιεχόμενο χρήστη

Οι πρακτικές απορρήτου μπορεί να διαφέρουν, για παράδειγμα, βάσει των δυνατοτήτων που χρησιμοποιείτε ή της ηλικίας σας. Μάθετε περισσότερα

Υποστηρίζει

  • Οικογενειακή κοινή χρήση

    Έως και έξι μέλη της οικογένειας θα μπορούν να χρησιμοποιούν αυτήν την εφαρμογή με ενεργοποιημένη την Οικογενειακή κοινή χρήση.

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