Lensa Job Search 4+

Awful UI

I hate how it keeps switching between UI and web interface. The two DO NOT communicate with eachother, so everytime the web interface opens, i have to re-enter my info and click through the quick tutorial. Every job opens the web interface, so this makes navigating really annoying.

Also, every job just takes you to a list of other jobs, so you never actually get to the thing you originally clicked on. Its just a constant rabbit hole, and some of the “jobs” in the rabbit hole are either ads or scams.

The “magic” login thing is cool, but it means my password manager doesn’t pick up on it, so i can never remember which email i used. If you just have one email for work, that’s fine, but if you’re someone like me with a lot of different disciplines, it can be hard to keep track of which one you signed up with

The app itself looks like they tried to make it look professional, but now with the notch at the top of the screen, there’s either something cut off, or a massive empty forehead that’s distractingly devoid of information.

Developer Response ,

Dear Cullen - thank you for taking the time to share your detailed feedback with us. We apologize for the inconvenience you have experienced with the switching between the UI and web interface. We understand how frustrating it can be to re-enter your information and navigate through the tutorial each time.

We are actively working to improve the integration and communication between the UI and web interface to provide a seamless experience for our users. Your feedback is valuable to us, and we will be looking into this issue further to find a solution.

Regarding the navigation and job listings, we apologize for the constant rabbit hole experience you've encountered. We are continuously refining our job listing algorithms to ensure that the results are accurate and relevant. We understand the annoyance of not being able to access the specific job you clicked on, and we will investigate this matter thoroughly to address any discrepancies.

Your concerns about ads and scams are taken seriously. Our team has strict measures in place to prevent the inclusion of misleading or fraudulent job listings, and we are constantly monitoring and updating our systems to maintain a reliable platform. If you encounter any specific instances, please report them to our user support team at support@lensa.com, and they will investigate the matter promptly.

We appreciate your feedback on the "magic" login feature, but we understand the inconvenience it may cause for users relying on password managers. We will explore options to improve compatibility with password managers to ensure a smoother login experience.

Lastly, regarding the app's appearance and the notch at the top of the screen, we apologize for any distractions caused. Our design team is actively working on optimizing the app's layout to accommodate different screen configurations and provide a visually appealing experience.

We assure you that your feedback is highly valued, and we are committed to addressing your suggestions and concerns. Our user support team is always available to assist you with any matters you may have. Please feel free to contact them at support@lensa.com, and they will be more than happy to assist you.

Thank you for bringing these issues to our attention. Your input helps us improve our app and provide a better user experience. We appreciate your patience and understanding as we work towards resolving these concerns.

Can’t log in

Every time I try to login it sends me a link via email. When I click the link it automatically sends me to the App Store instead of sending back to the app. When I go back to the app nothing has happened and I am still not logged in. So far my experience with this job search app (and their web version) is absolutely horrible not intuitive and a pain to deal with. Do better.

Scammy, Hard to Read, Ruined My Privacy

This is the scammiest, hardest to read nonsense with which I’ve ever infected my phone. Within 1 minute of downloading this app, my inbox is full of dozens of phishing and scam mails. Every job listing you click on has half a dozen redirects, with each layer of spam forcing you to enter your email address thinking you are trying yo get information on a job listing. Great. Thanks. This app should be shut down.

Developer Response ,

Hey Snubby - thank you for taking the time to share your feedback regarding our app. We sincerely apologize for any inconvenience or negative experience you have encountered.
We want to assure you that we take your concerns seriously, and maintaining a secure and trustworthy app environment is paramount to us. Our team continuously performs rigorous quality checks to identify and address potential issues, such as phishing attempts or scam mails. We are committed to providing a safe and enjoyable experience for all our users.
Regarding your specific feedback about the job listings: we completely understand how frustrating it can be to encounter redirects and unwanted requests for personal information. Rest assured that we will thoroughly investigate this matter and take the necessary steps to rectify such issues. We appreciate you bringing this to our attention. If you have any additional details or suggestions you would like to share with us, please feel free to reach out to our customer support team at support@lensa.com. We are here to listen and ensure that your concerns are addressed promptly. Once again, we apologize for any inconvenience and truly appreciate your feedback. We're committed to continuously improving our app based on user input, and we hope you will give us another opportunity to provide you with a better experience in the future.