Fizz - The Student Card 4+

Easy to access and easy to use credit

Fizz does exactly what it says and offers an easy to get card which has many of the same benefits of a credit card (overdraft prevention, cash back, chip support) while also acting as a debit card. The one issue I have is that transactions can be slow to process with some taking over 3 days to properly clear which is no huge issue but it can be difficult to gauge how much you actually have in your checking when multiple daily payments and transactions are pending. This can also lead to the fizz recommended daily limit being incorrect and saying I have more to spend then what’s actually in my checking (I’ve never tried to over spend when this glitch is present so I have no idea if over draft prevention will kick in). This may just be an issue with my bank and the vendors I go to but it’s just something to remember to ensure you don’t over spend.

Fizz is Helpful and Personal

I joined Fizz because I’ve followed Kyle Prue on TikTok for longer than he’s been promoting Fizz. I saw his commercials and then saw my credit score and said “hey, maybe that will help me”. I’ve had a couple instances where I’ve had to message for assistance, and that process is so easy and personal as well, actually texting with a real person who does everything they can to help and make sure that what they say is accurate. As recent as today, I messaged because I have a balance and my paycheck hasn’t come in as expected and I was stressed that my balance would negatively affect my credit and close my Fizz account. They were able to extend my deadline to accommodate me and they were so friendly and understanding about it. My credit score has improved since using Fizz, and I would give actual stats but I’ve also done other work so I can’t say it was all because of Fizz, but I’ve gained a significant amount of points. As someone who is in debt because of being a dumb kid and also because of debt that I couldn’t really avoid (medical bills sent to collections), it’s very helpful that I can only spend what I have, and that my own money is helping my credit.

I regret downloading

I thought this would help my credit…. I changed my bank and updated my info in the fizz app one day after the payment submitted. (It hadn’t cleared yet apparently so my account was frozen) the one customer service person was extremely rude, told me my behavior would get me banned and that I wasn’t using the app correctly so that’s why I saw no results. I simply changed my bank and got a response like that. I’ve worked in business management for years and never have I blamed someone for taking a cash advance and said it was their fault they didn’t like the product. I did nothing but what the app said till I deleted. This is the WORST customer service I have ever witnessed. I asked for help then was blamed, then I asked to close my account and was told it was my fault that I didn’t like the app. Well Sam, I can’t use the app if my account is frozen can I? I had a non frozen account that I used to pay for small bills that were auto drafted out immediately. Then suddenly I changed banks and I’m a horrible person who has bad behavior and can’t use an app correctly. Absolute waste of my time. You’re better off getting a secured credit card or something

Developer Response ,

Dear Breanna,

My name is Carlo, I am a co-founder and Ceo at Fizz. We are sorry that you had a bad experience - we pride ourselves on attempting to deliver the best possible customer service. If you reach out at carlo@joinfizz.com, I will personally look into the case and make sure we correct and compesnate you for any mistakes that may have been made.