The Apple Store app provides a more personal way to shop for the latest Apple products and accessories. Get recommendations based on the Apple products you already own. Find out which accessories are compatible with your devices. Easily upgrade to a new iPhone from your current one. Keep track of your orders wherever you go. And sign up for hands-on sessions in store. You can even use Apple Pay to check out from your iPhone when you visit a participating Apple Store.
Note that the Apple Store app and certain features are available only in select countries.
How your data is used
To confirm compatibility and recommend products, the app will access both the services and the name, model, and part number of devices linked to your Apple ID. To turn off this feature, go to Account > Settings > My Devices and Services.
- Various improvements and performance enhancements.
Ratings and Reviews
A critical part of the Apple experience beyond elegance in design, beyond product reliability, and beyond integrity in handling those rare occasions when support is needed, is simple thoughtfulness. The facility of use, the intuitive UI, and the ease and simplicity of discovering more and more commands effortlessly is what makes the Apple experience what it is. This is at the root of the deeply held loyalty of Apple customers.
This app is an extension of the Apple experience for purposes of buying from Apple. Nothing bad, nothing surprising, it just works as you would expect it to. Perfectly.
Worst customer service ever experienced
This is the worst customer service I have ever experienced. I would expect more from the amount they are charging for their products.
I recently tried to purchase an iPhone 13 through the online store. I tried my debit card about 5 times and it kept saying the payment failed. I then tried my dad’s credit card to see if it made a difference. Nothing, expect they were able to charge both of our cards for the one phone. I checked and no email with no confirmation number. I called several times the same day. I talked with someone rather helpful, or so I thought and said she found where it charged. She was then to push the charges through. Two days later, I have received nothing and the two cards are still charged. I called and called again. I got transferred about 20 times and got cut off a couple of times...how convenient for them. I was told they couldn’t find the charges. Nothing has been done and I’m still out the money with no phone to show for it. After that ridiculous amount of time wasted on trying to contact them and get some answers, I would rather just buy my phones from a different company. There is no reason for any of this.
Multiple Apple ID
I unfortunately have 2 Apple IDs that I use all the time and many years later Apple provides no way to combine them. I had an Apple ID years ago with all of my iTunes purchases on it, then was able to get a free .Mac account when those came out, which became iCloud later. All my syncing goes through iCloud but my purchases go through my old Apple ID. I would absolutely love to combine them but you can’t.
Why do I bring this up? Well for some reason they built this app to sign in to your iCloud account automatically. You can’t change it, it’s just whatever iCloud is signed in to your device. The phone lets you sign in to iCloud with one account and the stores with another Apple ID but this app doesn’t care. You can’t manually sign out and sign in to another account or anything like that.
This is particularly an issue when you get a gift card. It will automatically apply the gift card when you tap on it from an email or something like that to your Apple ID used for App Store purchases on your phone. But this app isn’t tied to that. And it is nearly impossible to move gift cards too. It has caused multiple headaches, because they don’t think of any edge cases (or don’t care).
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Apple Inc.
- 83.5 MB
- Requires iOS 14.0 or later.
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
English, Czech, Danish, Dutch, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Turkish
- Age Rating
- © 2021 Apple Inc.
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