Live chat software for business!
Take LiveChat with you and chat with your website visitors anytime and anywhere you go!
Rely on automatic & intelligent chat greetings to engage website visitors, provide them with real-time customer support and never miss a sales opportunity again.
- Support for portrait orientation for iPad app.
Ratings and Reviews
The app will crash on you maybe 1/5 of the times you try to open it. It will say it’s sent a message and then will refresh or you’ll go back to a customer and see it was never sent. You’ll miss notifications every so often. Can’t see past conversations a visitor has had. Being able to clear chats from the current queue is hard to do because the ‘close swipe’ won’t stay on screen- I usually have to restart the app to get it to refresh instead.
I can’t use this without have a desktop browser open within walking distance and even then I’m resigned to it messing up.
Unusable iPhone App
Ever since the upgrade last week this app will not sign in or open at all. Talked to live chat they said it would be fixed Monday and there was an update today. I updated and it still won’t work. My iPad Pro had the update and it works again but the iPhone app does nothing but sit there with a green circle going round and round and round. Please fix this so I can use it with my premium service I pay for each month. Was given a beta app and it worked for a few days then I was unable to scroll to see all the columns. Was told there was a new full release downloaded and it’s the same version and is not useable. I love this service but they have a bad app developer.
Doesn’t support iPhone X, no control of what you get push notifications for, and seems really buggy. The Mac app works great. I’d love to stick with LiveChat, but without a good working mobile app I may need to switch over to Drift or some other similar option. I’ll give this another month or two. Hopefully they have an update in the works.
With Family Sharing set up, up to six family members can use this app.