Faster. Smarter. And soooo good lookin’.
The official Alamo Drafthouse app has been rebuilt from the ground up to get you into your seat quicker and easier than ever before. With elegant, intuitive design and a host of new features (plus many more on the way), this is your new favorite way to enjoy your experience at Alamo Drafthouse.
* Skip the lines. No need to visit a kiosk, a box office or your office printer. Head straight into the theater and have a seat.
* Keep your wallet in your pocket. Securely save your credit card details to the Card Vault.
* Find your favorite seat. Easily flip through showtimes to see which seats are available before you buy your tickets.
* Not feeling it tonight? Get a refund directly on the app up to one hour before the showtime.
* Snag some stuff. Add limited edition Alamo Drafthouse and Mondo merchandise to your purchase with just a touch.
* Dig deeper. Watch movie trailers, see what's playing, and scope out what's trending.
* 24/7 access to your Victory account. Check your rank, earn rewards, and use them directly in the app.
Never visited an Alamo Drafthouse location? We’ve got locations across the country, delivering the best film, food, and drink all in one seat. Learn more about us at drafthouse.com, facebook.com/alamodrafthouse, twitter.com/alamodrafthouse, or instagram.com/drafthouse.
Ashburn, VA | Austin, TX | Charlottesville, VA | Corpus Christi, TX | Dallas, TX | Denver, CO | El Paso, TX | Houston, TX | Kansas City, MO | Laredo, TX | Los Angeles, CA (coming soon!) | Lubbock, TX | New Braunfels, TX | New York, NY | Omaha, NE | Phoenix, AZ | Raleigh, NC | San Antonio, TX | San Francisco, CA | Springfield, MO | Winchester, VA | Yonkers, NY
- Fixes an issue in which a user might automatically be logged out.
Ratings and Reviews
App is fine, Support is lacking
I have no issues using the app and find the UI simple enough to navigate. Picking seats and pulling up purchased ticket information is easy.
A nice to have would be the ability to purchase items separately (Mondo cups for example) or add onto an existing order somehow. There’s been multiple times where they announce the cups and I’ve already bought my tickets. Only way to add it is to refund and purchase it all over again which isn’t ideal since I could lose my seats.
My main issue pertains to the Support tab. It’s poorly optimized for mobile devices (inputs and text are too small). The bigger problem is that support never responds to anything. I’ve sent two support tickets and never got any replies, makes me wonder if it even submits the form properly.
Two issues could be fixed/suggestions
Two issues could be fixed/suggestions:
Seating. When the theatre shows wide enough space on both sides, it’s hard to tell the entrance way. Have hard time remembering each of the theatres outlay. How about an arrow on the side where moviegoers enter?
Editing/deleting a card stored. There’s a card we need to actually delete (bad card/replacement prior to expiration date) but not readily seeing this without fear that it would charge us for additional tickets. Don’t want that to happen.
App has bugs that need to be fixed
This app used to work fine most of the time (with the exception of when I was trying to buy tickets to Endgame). Had to use Fandango instead.
Anyway, with this recent update, I was trying to use a rain check voucher to use for one ticket and it won’t work. It kept giving me the “something went wrong” error page and I wasn’t even trying to buy a popular movie. I usually have to redeem those through the website because the app has never fixed this bug. It’s been like a year of this bug still in there. Very frustrating.
Another issue I have had more recently was trying to use my season pass. I would select to use my season pass for the movie. Go to the final page to finish the order. And the “something went wrong” error page popped up when I tried to confirm and pay. I tried multiple times and couldn’t get it to work. It was not a popular movie and it wasn’t even close to being sold out.
Why am I paying $20 a month for a season pass that forces you to use the mobile app if it’s always broken or having server issues? I’m going to cancel the season pass if this app doesn’t get fixed. This is ridiculous.
- Alamo Drafthouse Cinemas
- 83 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © 2019 Alamo Drafthouse Cinemas
With Family Sharing set up, up to six family members can use this app.