What’s New

Version 4.9.26

Bug fixes and improvements.

Ratings and Reviews

4.8 out of 5
1.7M Ratings

1.7M Ratings

abdiver99 ,

Like a pair of old comfortable sneakers

I had T-Mobile for over 15 years and it was started as voice stream when I first joined. As time went by I was told at one point that I was the second longest person that had a membership with T-Mobile or a contract with them. I was convinced to change my cell phone carriers. Against my will I did it since then, most of the big cell phone companies and one of the smaller ones. But I am back and but I am happy it was like putting on that old pair of sneakers in the closet that I was so comfortable. That’s kind of the only metaphor I can come up with it to see how much I appreciate I’m back with you T-Mobile. With any luck I’ll be here again for another 15 years. Thank you very much for the opportunity to give you my review which wasn’t much of one. Now that I’m back I’ve noticed a few changes with my service. All of the changes have been for the better I believe except for one I do not care for too much. And that is The call team a local group of people working together to help the customers of T-Mobile very personal I think especially from the same town I hope that you do your background checks one on honest employee could reach havoc to unfortunate customers. That was my only concern so far everybody I spoke with in that call center was very nice and helpful I feel I should know them all by now. As many times as we had to communicate to transfer a line anyway I’m done with you tonight by it’s been fun

Happy Wfi ,

Great..do hope they keep up tho😘

There’s a lot of changes with a lot of companies that are offering even better plans w/ same or better coverage. I’m happy & have chosen to stay w/ T-Mobile out of loyalty. Plus I do see they are trying. My only issue is the same issue I’ve been saying for exactly one year & did what was asked and still got stuck with the same exact phone that I never wanted..except this one has actual me mechanical issues..it failed almost all of ur tests..but I can’t seem to get any help even though I pay $15/mo JUST for insurance on this phone. I’d really really appreciate if someone would PLEASE HELP. I also have jump and everything else and talked several people in my family into switching to T-Mobile & getting on the same plan. I’m an authorized user on the phone & in person at a store. Everywhere except online which is where it needs to be. Pls fix..my mother even was on the phone for many hrs & they fixed it but b/c I didn’t get the call it somehow didn’t go through. Enough. Pls help. She’s busy & is at work frm noon to after 9pm or later so help her by helping me. I pay for my phone/line/Insurace etc. There’s soooo much more but other than this ONE thing. Love T-MOBILE..thnx

El Bunco ,

Top notch in all facets EXCEPT coverage.

I have only been a T-Mobile customer for a few months and in that short time l feel that they for the most part have been top notch in most areas that you would expect. Price, products & services provided, even the few times that l needed to call “customer service”, issues were handled in an efficient, professional & courteous manner. My only two real complaints were that I wish l could get the so called free Netflix service with the 55+ plan, (which is what I was told by multiple sales clerks including a couple of customer service reps. that l talked to on the phone was definitely included. It is not. It seems that very few people at T-Mobile seem to know this.) My only other complaint, and it’s a big one, is that coverage can be somewhat spotty. It is extremely frustrating to not be able to download digital coupons at some local grocery stores & restaurants, or make and/or receive phone calls at these same places. In the 10+ years that l was a Verizon customer l never once had an issue with phone service, either locally or anywhere l traveled throughout the U.S. including both coasts. If T-Mobile keeps growing & expanding their service coverage as promised, l will probably stay with them, but they had better hurry.

Information

Seller
T-Mobile USA, Inc.
Size
68.1 MB
Category
Utilities
Compatibility

Requires iOS 10.1 or later. Compatible with iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4, iPad mini 4 Wi-Fi + Cellular, iPad Pro (12.9-inch), iPad Pro (12.9-inch) Wi-Fi + Cellular, iPad Pro (9.7‑inch), iPad Pro (9.7-inch) Wi‑Fi + Cellular, iPad (5th generation), iPad (5th generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (2nd generation), iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (10.5‑inch), iPad Pro (10.5-inch) Wi‑Fi + Cellular, iPad (6th generation), iPad Wi-Fi + Cellular (6th generation), iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro (12.9-inch) (3rd generation), iPad Pro (12.9-inch) (3rd generation) Wi-Fi + Cellular, iPad mini (5th generation), iPad mini (5th generation) Wi-Fi + Cellular, iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad (7th generation), iPad (7th generation) Wi-Fi + Cellular, and iPod touch.

Languages

English, Spanish

Age Rating
Rated 4+
Copyright
© 2018 T-Mobile USA
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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