It's everything T-Mobile at your fingertips.
Pay your Bill in seconds, track data on the go, shop for the latest devices and so much more. You can also connect with a T-Mobile expert 24/7.
Download the T-Mobile app today!
Have Feedback? Email us at email@example.com
Bug fixes and various performance improvements.
Ratings and ReviewsSee All
Updated-I have revised my review to five stars. Apparently all three of the numbers on my family account were linked together, which causes a problem with this new app. If you have a family plan make sure the numbers are unlinked and you will be able to see all of the numbers on your family plan in the app and manage them as you would expect.
The updated t-mobile app Is visually appealing, but functionally worthless. The problems began when it misidentified which account I am using-I am the primary account holder but it recognized my phone as another phone on my family account, and refused to allow me to view or make changes to my account. The app update notes state that T-Mobile is listening, so if that is truly the case, please fix this app and make it more like the old app-which was actually very useful if a little dull in the style department. At this point in time the app is completely worthless and I might as well use the website.
Glad we switched but didn’t get what we where originally promised
Well I enjoy T-Mobile but I have to say the first day we came in we where so mad with att horrible service and being priced so high so we went and talked to these guys who told us we could buy 1 phone get 1 free and they would pay off our att phones and our price would be $60 cheaper than we where paying . Next day we come in talk to the Manager to get set up everything has changed we where misquoted and didn’t meet certain qualifications on turning in our old phones ( never told that before ) and the bill went way up because we now have to pay full price for the new phones so I am happy we left att but now we are paying more than we did with them and the internet speed and connection is way worse if I’m not using my home wifi or work wifi most things take a long long time to load. All in all we felt like we got played by used car salesman with the whole bait and switch method but we got put in a tough spot and had no choice . We spent over a decade with att paying over $200 a month and we will do the same for T-Mobile if they show they are better than them but currently we are not very impressed Staff is nice but prices and deals currently do not seem to be in our favor.
Took a chance
I switched from Sprint so I called and did it over the phone. Got the sim in the mail with little instructions. The rep didn’t ask if I wanted my number ported or insurance on my phone. Biggest issue was explaining the process and what to expect was anemic. When it came time to port the number I had to get sprint and T on the phone. The process was full of missinformation and dropping the ball on both carriers part. The T rep heard me pay off my phone with sprint but didn’t offer insurance and I admittedly didn’t think about it. 3 weeks later my phone was stolen. She also heard that the bill had to be paid off (which wasn’t true accord to the sprint store) but she still told me it would take 24 hrs to port the number despite knowing my sprint bill wasn’t paid off. I was without service for 5 days that turned into almost two weeks somehow. You have to repeat intentions, don’t assume anything, expect to be given inaccurate and incomplete information so you can get get the change to happen. There were lots of other issues but that the majority that will color your experience of changing carriers.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Search History
Privacy practices may vary, for example, based on the features you use or your age. Learn More
With Family Sharing set up, up to six family members can use this app.