Enjoy 15% off your 1st RICEPO order. Promo code HIAPPLE. (Terms apply)
Are you craving for authentic Chinese food? Get it delivered!
No registration required. Simple and fast ordering. Fast delivery.
Low delivery fee. Daily exclusive promotions.
Complete your order with RICEPO within just 15 seconds.
・Hand picked Chinese and East Asian food restaurants. Guaranteed Authentic.
・Easiest and fastest order system. Complete your order within 15 seconds.
・Eye catching Michlin style food photos.
・We do our best to offer you free delivery for the most restaurants.
・No subscription. No service fee.
・Who doesn't like promotions? Enjoy our endless exclusive delivery promotions.
・WeChat Pay, Alipay, Apple Pay, and credit card, choose your favorite payment method.
・Worry-free with our best Chinese/English customer service.
・Available in more than 40 cities in the United States.
・15% off your 1st RICEPO order. Promo code HIAPPLE.
You eat. We take care of the rest of it.
Ratings and ReviewsSee All
My food was fine and delivery time was shorter than expected...
I was quite confused while deciding whether to believe the good or bad comments of this app. But I decided why not just give it a try (I can’t live without Chinese food). End up the delivery time was 37 minutes and I don’t see a problem with the food. My thoughts about the hating comments might be coming from 1. One of the cities that this app is new launch and not operating well. 2. The competing apps playing tricks on each others’ comments. Therefore, I would suggest people just try to download and look at its menu, price on their own. Maybe give it a try too like how I did and you might have a good experience like me. (Currently staying at Columbus, Ohio)
Good food but terrible customer service
I have been using this app for over one year. I see that everybody is complaining about the late delivery, which is absolutely true. Don’t be surprised if you get your food after two hours. Here I just want to share some worst experience that I got as a long term customer for RICEPO. About one month ago, I was in my friends home. I used RICEPO to order some food. After the order was placed, I noticed that I used my own address instead of my friend’s, where this app will not deliver to. So I contacted RICEPO immediately through their app to cancel the order. A few minutes later, their customer service called me stating that the restaurant has already finished two dishes so they cannot cancel it. Really?? After less than five minutes?? I said okay, I will keep the order, but can you deliver it to my friends address? They said no, you have to go home and wait for the driver, who should arrive in 40 minutes. I said fine. So I arrived home after 30 minutes, waiting for the driver, who was late for another 90 minutes. That day was supposed to be a farewell party for my best friend, and I wasted over two hours waiting for the food delivery. When I took the food to my friends home, everything got cold already. Then I called their customer service, which was apparently a google voice number. NO ONE picked the phone. Sent out a text message to them, which was also ignored. This is how you will be treated as a valued customer. Good job RICEPO.
Developer Response ,
Hi Ray, we are terribly sorry about the experience. Please let us know the order number and your phone number by contacting us at email@example.com. We will compensate for it and try our best to give you 100% satisfaction.
Convenient but easy to make mistake
This app is easy to use and have many Chinese restaurants selections. The delivery time is usually within 30-60min which is ok.
Compared to larger apps, this small app have a lot things to improve. The check out process is too simple to make you easily make mistake. If you immediately realized something is wrong, there is no regret bottom. Especially the tip section, if you enter $50 but you mean $5 and you accidentally submit your order, you will pay $50 and you can not recall the order. I hope there are some separation between the selection steps, so ppl can read clearly, what items they ordered, how much each item priced, and how much tax and tips included. And left 3 min cool time for recall if immediately find out something is wrong.
Since there is no regret button, the next option is to contact the customer service. However, the service home page in the app wasn’t work. It linked to “Page Not Fund”. I can’t find the customer service in their home page how can get the service.
With Family Sharing set up, up to six family members can use this app.