• Support for Axient® Digital with ADX Series Transmitters
• Bug fixes
• Added User Guide (About > User Guide)
Ratings and Reviews
Wifi only is a big problem
Wifi only works great until the venue fills up with attendees carrying their cell phones searching out every channel for free wifi. Wifi control and monitoring is considered a toy in my business because it only works in setup but never is reliable in show. This is, therefor, useless in most convention centers. There is no option on this to operate with hard-wired ethernet. I operate all my digital gear with copper attached or I don't use it. Sorry, can't use this as long as I cant see the network.
Developer Response ,
Sorry to hear that you're having problems with WiFi on the Channels app. Here are some tips from our support team:
- Ensure that whatever network your gear is on, is on a secure and private network (i.e. password protected).
- Purchase a router that has 2+ different bands of wifi. (i.e. dual-band router with 2.4GHz and 5GHz.) This allows you to set it up where attendees are allowed on one band and the gear is on the other.
- Ensure there is a strong signal where you are using the Channels app. If you are far away from the router and the signal is weak, monitor and control will drop offline especially if more people come into the venue. Humans absorb RF since we are dense bodies.
- Try to place the router above people (around 8 - 10 feet off the ground.)
If none of these suggestions help, please reach out to our support team at firstname.lastname@example.org, and they would be happy to troubleshoot with you. Thanks!
Great for portable monitoring but...
Been using the app in conjunction with Workbench. We love the ability to step away from our computers and still be able to monitor our wireless gear from anywhere within our network range.
We recently upgraded our 14 channels of UHF-R to Axient Digital and love it even more. However, our old UHF-R is still in the app inventory and there is no obvious way on how to delete these units. We wonder if it could be because we assigned static IPs and those IPs are still being held by our router? We will no longer be using them due to the FCC Frequency sale. If someone could tell us how to delete old inventory from the app that would be great. Thanks!
Developer Response ,
Hi! So glad to hear you’re enjoying the freedom of mobility that Channels provides. Clearing the app inventory of offline channels is simple, although admittedly a bit tough to discover. Simply swipe down while in the Channels list – all offline devices will be removed. Hope this helps!
Advanced purchases won’t work on closed network
Unless you have your wireless microphone/IEM network connected to the internet then the advanced function purchases for the various Shure products will not work. Until Shure updates the app to so the advanced functions work on a closed network I would not recommend spending the $9.99 for any of the ‘in-app’ upgrades. Nor would I recommend downloading it at all as The app is somewhat useless otherwise.
Developer Response ,
Sorry you experienced issues with ShurePlus Channels! The only reason you would need to access the internet from within ShurePlus Channels is to actually purchase the control add-on for your particular system. Once the in-app purchase has been acquired, no internet connection is required to operate the app. You only need a Wi-Fi connection to the same network that your Shure wireless hardware is connected to. Feel free to email us at email@example.com if you have any other issues with ShurePlus Channels, and we’ll make sure we get to the bottom of things. Thanks!
In-App PurchasesSee All
- Shure Incorporated
- 356.6 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish
- Age Rating
- Rated 4+
- © 2018, Shure Incorporated
- In-App Purchases
- AXIENT $9.99
- ULX-D $9.99
- PSM1000 $9.99
With Family Sharing set up, up to six family members can use this app.