My Etisalat UAE 4+

Surprisingly well designed and easy to navigate. Only thing keeping it from getting five stars on my opinion is the slow response speed. For example if I click on My Account it takes 5 seconds or so to go the next page. Often I don't know if the app registered my touch or not due to the delay.

I was planning to leave UAE at the beginning of October, so I requested to cancel my account 10 days in advance(staff said it takes up to 7 working days). Nobody contacted me within this time frame and I was not able to pay my payments as postpaid bills will be shown next month only. As well I was told several times I won’t be charged for October. Oh, and because I already left the country I wasn’t able to pay my dues(they don’t accept foreign cards, and again I had no idea). As a result I have still pending dues for October(remember what was I told? And physically I was out of the country) and my account is still not canceled.

I went to your main branch at Deira to change my number under my company name but suddenly the staff and the manager in charge were unaware of the procedures.
For a whole month I go to the branch to finish the proceedings and so far I have not been able to do so because of ignorance and the company's failed system
You are a company that does not respect customers and your customer service system deals with the customer in a very bad way.
All the regret that I have dealt with you and it is time to change to another company respects the customer and help him