Name: My Etisalat UAE
Rating: 4.4 (4028 reviews)
Author: Emirates Telecommunications Corporation

iPhone Screenshots

Description

Thank you for using My Etisalat App! We keep updating our App regularly to make it faster and more reliable for you. With the new version

· App allows you to activate eSIM through My Etisalat App
· Experience enhancement on different touch points of the App

Love it!? Rate us!
Have a question? Speak to us using Live Chat in the App.

Nov 18, 2020

Version 8.2.2

Thank you for using My Etisalat App! We keep updating our App regularly to make it faster and more reliable for you. Update to the latest version for new and exciting features.
Love it!? Rate us!
Have a question? Speak to us using Live Chat in the App.

4.4 out of 5

4K Ratings

Good app but quite slow at times

Surprisingly well designed and easy to navigate. Only thing keeping it from getting five stars on my opinion is the slow response speed. For example if I click on My Account it takes 5 seconds or so to go the next page. Often I don't know if the app registered my touch or not due to the delay.

Poor service

I was planning to leave UAE at the beginning of October, so I requested to cancel my account 10 days in advance(staff said it takes up to 7 working days). Nobody contacted me within this time frame and I was not able to pay my payments as postpaid bills will be shown next month only. As well I was told several times I won’t be charged for October. Oh, and because I already left the country I wasn’t able to pay my dues(they don’t accept foreign cards, and again I had no idea). As a result I have still pending dues for October(remember what was I told? And physically I was out of the country) and my account is still not canceled.

Very bad customer service

I went to your main branch at Deira to change my number under my company name but suddenly the staff and the manager in charge were unaware of the procedures.
For a whole month I go to the branch to finish the proceedings and so far I have not been able to do so because of ignorance and the company's failed system
You are a company that does not respect customers and your customer service system deals with the customer in a very bad way.
All the regret that I have dealt with you and it is time to change to another company respects the customer and help him

Information

Seller: Emirates Telecommunications Corp - Etisalat
Size: 363.1 MB
Category: Productivity
Compatibility: Requires iOS 9.0 or later. Compatible with iPhone 5S, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone SE (1st generation), iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12 mini, iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPad Air, iPad Air Wi‑Fi + Cellular, iPad mini 2, iPad mini 2 Wi‑Fi + Cellular, iPad Air 2, iPad Air 2 Wi‑Fi + Cellular, iPad mini 3, iPad mini 3 Wi‑Fi + Cellular, iPad mini 4, iPad mini 4 Wi‑Fi + Cellular, iPad Pro (12.9‑inch), iPad Pro (12.9‑inch) Wi-Fi + Cellular, iPad Pro (9.7‑inch), iPad Pro (9.7‑inch) Wi‑Fi + Cellular, iPad (5th generation), iPad (5th generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (2nd generation), iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (10.5‑inch), iPad Pro (10.5‑inch) Wi‑Fi + Cellular, iPad (6th generation), iPad (6th generation) Wi‑Fi + Cellular, iPad Pro (11‑inch), iPad Pro (11‑inch) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (3rd generation), iPad Pro (12.9‑inch) (3rd generation) Wi‑Fi + Cellular, iPad mini (5th generation), iPad mini (5th generation) Wi‑Fi + Cellular, iPad Air (3rd generation), iPad Air (3rd generation) Wi‑Fi + Cellular, iPad (7th generation), iPad (7th generation) Wi‑Fi + Cellular, iPad Pro (11‑inch) (2nd generation), iPad Pro (11‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (4th generation), iPad Pro (12.9‑inch) (4th generation) Wi‑Fi + Cellular, iPad Air (4th generation), iPad Air (4th generation) Wi‑Fi + Cellular, iPad (8th generation), iPad (8th generation) Wi‑Fi + Cellular, iPod touch (6th generation), and iPod touch (7th generation).
Languages: English
Age Rating: 4+
Copyright: Copyright 2017 © Etisalat. All Rights Reserved.
Price: Free