I am homebound after knee surgery - enjoyed shopping the extra 50% sale - so many items to choose from - scrolling for st least 30-40 minutes - has several items in my basket - went to check out and 2 of the items in my basket were now listed at out of stock- I’m not sure that’s how you want to operate from a customer service point of view - it’s as if I were shopping in a store and had things in a basket I was carrying around as I shopped - then another customer can reach into my basket and grab whatever she wants . I was not done shopping - then when I went to check out it I couldn’t not realizing that in order to complete the check out I had to remove the items that were now out of stock from my basket - that took me about 15 minutes to figure out as I kept hitting check out and then called customer service and was on hold for an additional 10 minutes or so. My bottom line if I’m shopping and have things in my basket they should stay in there as they were in stock when I added them to purchase- my daughter and I add repeat customers - she worked in the Atlanta Lennox Mall store her senior year of college . Thank you- Susan BelkAgain… shopping while at work ( nurse ) came back after a break and one of my items in my basket is gone - !!!!! Frustrated- next time I will order each thing and have it shipped to a store

Anthropology has always been one store that I can count on for it’s unique fashion forward concepts in all areas of this unique store including furniture, bedding, lighting, dinnerware, jewelry, and books too! This store not only has stunning and impactful widows, this innate designer, Is drawn in for textures used to create unique and unusual effects. They use color to create impactful impressions on the customers. If you are comfortable with safe preppie styles and typical Talbots looks(yawn) may I recommend staying in your Talbot’s world. No cookie cutter or safe style here! Only one that appreciates eclectic, unique, with whimsical touches and imagination needs to take it all in! As a jewelry designer for many years I understand and appreciate the hard work Anthropology from the top to the very nice and hard working women and men that make their stores welcoming enough to return over and over again! You won’t find exceptional customer service anywhere else except Nordstrom’s. Anthropology buyers you are also amazing me all the time! Each time I walk in in know to excpect the unexpected. Keep up your hard work and dedication as well as your well thought out skills that makes each store a wonderful and delightful experience. Anthropology is a retail winner! Go and have fun, explore, and buy! Melanie Naples, Florida

I love the Anthro app. Easy and enjoyable to browse but especially LOVE the detailed info for online orders. Since they no longer always have a packing slip or order number on the bag, it’s sooo easy to find the order by scrolling under order history for the picture of the item(s) you ordered. SO AWESOME. What I hate is all the reviews that now come as ‘Part of an incentive program’. Really? What incentive program is that? Where is it described?I have often ordered based on reviews as the pictures aren’t always representative and helps me know whether they run large or small etc.I now discount all reviews that mention they are part of incentive. I HATE this approach. What is Anthro thinking? I have spent 10s of thousands of dollars on Anthro clothes and furniture over the years but I’m not part of any incentive program nor would I want to be for reviews. Very disappointing and result will likely be to order less and return more. Every time I see the incentive statement I am annoyed. Maybe this has always been the case but just now you’re informing us? Shame.

I gave Anthro 5 stars due to their excellent selection of fashionable, quality petite clothing. No other store compares in this way. Bedding is also the best selection anywhere. But …..I am disappointed with more recent changes. No Anthro Days in over 2 years. I also didn’t receive my anthro member birthday deal this year. Fortunately, I’m a good customer, and the girls in the store believed me and gave me one. They said multiple people had the same complaint. Sale items were once only non-refundable at 50% off, then it briefly went to 40% and now it’s at 30%! This is a HUGE disappointment as my store does not carry petites in the store, so it’s a gamble every time I order online. My last gripe: shipping fees for returns are only free in plus sizes. Yet, even when I visited NYC, there were only a couple of petite items carried in the store. Why not free returns for us short gals? I love you guys…I really do. But I’m spending less and less here with the negative changes.