The slideshow is fine but I kept having to close and reopen the program because some screens didn’t have a way to get back to the Home Screen. At one point I couldn’t upload more photos because I kept getting a bad network message but that wasn’t the case and eventually it wanted me to re-login but it wouldn’t accept my password . Eventually I deleted and reinstalled the app. Let’s see how this goes.

This app has given us nothing but problems. I purchased 2 frames about a month apart - 1 for my grandma and one for my MIL both of whom lived more than an hour from me. We were able to get 4 additional people logged into my MILs frame and 3 people logged into my grandma’s. We were given an email address for each as well which was distributed as desired but I’m not sure if anyone used. I am the owner of both frames and can not log into atatat via app, and I haven’t been able to for years. I tried creating a new account but the app freezes and shuts down. Or doesn’t send me codes via email or phone number. It’s absolutely worthless. No one can access the frame from their app anymore. My grandma passed away and we wanted to pull some of the photos from the frame for her funeral. We had to buy a USB drive and export the photos manually from the frame because despite MANY people having downloaded the app to send photos to the frame at some point, it no longer works for anyone. Extremely disappointing. Can only add photos via USB drive in person now. Defeats the whole purpose. I tried calling customer service and talked to someone that was simultaneously telling their child to go to bed. He said he’d fix things and hung up. Yeah, um, no. Do not download.

I absolutely love this app and all of its features. Easy to set up and use. Don’t have to be right next to the screen to upload pictures. The only thing is, I wish you could upload more pictures at once but it’s still a pretty nice app and not complicated at all.

I love the frame I’ve had for a year, but hate the app. It often takes awhile for the app to reconnect to the frame. After many times of turning off the frame, disconnecting from WiFi, connecting again, then eventually the app will finally connect so I can add pictures. But now for the last week I’ve tried every day and it no longer will connect. I’ve tried to get a hold of customer service with no luck. I wonder if no one is managing the app anymore.