Atto - Time Clock & Scheduling 4+

Atto app is very helpful

Once I found atto was hoping it was going to be what I needed, all other apps do far have fell short but with Atto it’s definitely what I needed and looking for makes keeping track of my guys time very easy !!!! And for the people saying it’s harder after the update it actually only got better can do automatic breaks so for the people say you have to clock in and out for breaks that’s just not true that feature is my favorite!!!!! Especially for us contactors out there !!!!

Poor experience, very hard to cancel, not worth the time

We trialed this app at our store in nyc almost a month or more ago now. It has been the worst trial ever. Where to begin. We signed up and our trial got suspended mid way claiming it was expired. So we paid for it only for it to still read we didn’t have a subscription. Atto claimed they could not find the account so we were forced to go directly to our credit card company and it has just been an increasing nightmare ever since. Bank gave us back the charge because we kept their emails, only for the same charge to reappear again today this has long been cancelled and we have not used Atto in some time. This is incredibly unprofessional. There are certainly other time sheet programs out there that better do what they’re supposed to and don’t charge customers for things they aren’t getting. This is the second time they’ve charged us for a trial we not only didn’t get to complete but the second time we’ve been charged for a service we don’t even have.

0/5 stars if we could to be fair. Expected way better from Atto Trustpilot and more will be hearing about this completely unacceptable.

Developer Response ,

Hello there - thank you for your feedback. We regret any inconvenience you experienced. For the sake of clarity, we want to address your specific situation accurately.

The delay in resolving your issue was due to a mismatch between the email address you used to contact our support and the one associated with your account. Despite this, we managed to identify your subscription and resolve the issue after requesting additional information from you and failing to receive it six times.

At Atto, we aim to provide top-tier service and deeply regret any frustration caused. Your experience is not indicative of our usual standards. We believe your review includes inaccuracies and does not sincerely represent the situation. If you have any further concerns, please reach out to us directly.

Amazing!!!

Atto has been a game changer for me when it comes to tracking my work hours. This app handles everything I need with ease – from clocking in and out to calculating my weekly earnings. One of the standout features is its ability to track my hourly wage and give me an accurate picture of how much I’ve made throughout the week. It’s even equipped to account for lunch breaks, which helps me stay organized and on top of my hours.

For someone like me, who wants to ensure their company doesn’t underpay them, Atto provides that peace of mind. The user-friendly interface makes it easy to monitor my work hours, making sure every minute is counted.

If I could suggest one improvement, it would be to add a feature that automatically calculates taxes. Having a rough estimate of what my paycheck will look like after taxes would be incredibly helpful for budgeting. Overall, Atto is an amazing tool that delivers exactly what I need for time tracking, and I highly recommend it!

Developer Response ,

Thanks so much for your amazing feedback! We're thrilled to hear that Atto has been helpful to you when it comes to tracking your work hours. It’s wonderful to know that Atto is providing you with the peace of mind you need.

Regarding your suggestion, we completely understand how a feature that estimates post-tax earnings could be beneficial for budgeting. While our current focus is on supporting teams with a complete Payroll Processing functionality, including tax calculations, this is primarily designed for companies running payroll, rather than individual post-tax earnings.

If there's anything else we can help with or if you have more suggestions, please feel free to reach out anytime at support@attotime.com. We're always here to listen!