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Now you don’t have to pause what you're doing to change things up. The My Tap feature offers command customization for a personalized listening experience. With one or two taps, you can set a timer, start a stopwatch, hear the time, or select your favorite Spotify, Apple Music or Deezer playlist directly from your headphones without ever reaching for your mobile device.

Customize audio settings, choose your preferred voice prompt language, install updates, find your headphones, and more with the BackBeat app by Plantronics.

This app supports:
BackBeat FIT 6100
BackBeat FIT 3200
BackBeat FIT 3150
BackBeat FIT 3100
BackBeat FIT 2100
BackBeat FIT 350
BackBeat PRO 5100
BackBeat GO 410
BackBeat GO 810

This app does not support:
BackBeat PRO
BackBeat PRO 2
BackBeat 500
BackBeat 100
BackBeat FIT
BackBeat FIT 500
BackBeat GO
BackBeat GO 2
BackBeat GO 3

What’s New

Version 2.1.1

Disable OTA support including language change on BackBeat PRO 5100

Ratings and Reviews

2.4 out of 5
93 Ratings

93 Ratings

Rcthedj ,

Needs work. Have not had a update since I had them

App doesn’t connect to my earpiece unless you do the whole process of connecting

Yowzoe ,

😊 Me likey. Elegant companion app.

Initially I thought the BackBeats companion app for my Plantronics 3100 awkward and limited, but when I dug in and spent a little time, I see that there are many useful features, such as “find my headset” and the user manual.

Would like to have the option of both battery percentage and listening time on the first page of the app. Why does it have to be just one or the other? Also would like the breakdown between the left bud in the right bud, because there are sometimes different values.

So far I’m totally thrilled with the 3100 (and now the 3150) and this app.

Qwantum ,

How to Pair

I just bought a new iPhone 12. And so I need to pair my back beat pro 5100 earbuds. I finally figured it out! First turn them off. then press and hold the right - master - earbud until it blinks read and white. When your phone finds it click connect. Now put on some music and click the left one to pair it. DO NOT use the app to do this except to review the directions to do manually.

On the plus side, the sound quality is excellent. I always liked Plantronics. They are like the Hewlett Packarde of headsets.

App Privacy

The developer, Plantronics B.V., has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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