Screenshots

Description

SIGNATURE EXPERIENCE
Enjoy our signature design as you turn your smartphone into a Bang & Olufsen-designed control centre. The app showcases the striking Bang & Olufsen products connected to your Bang & Olufsen account.

SETUP GUIDANCE & PERSONLIZATION
The Bang & Olufsen app guides you step-by-step through the setup of your product, and helps you personalize your product and music expereince.

BANG & OLUFSEN SIGNATURE SOUND
Easy access to product specific sound settings of your Bang & Olufsen product, giving you beautiful sound no matter what you are listing to.

LATEST UPDATE
Never miss an update. The Bang & Olufsen app will notify you about updates for your products.

INSTRUCTIONS AND USER GUIDE
The Bang & Olufsen app guides you in how to use your product and how to get the most out of the product specific features. We also ensure you easy access to your product’s user guide.

NOTE
Bang & Olufsen app replaces BeoSetup app for product set-up, BeoRemote app for operating your Bang & Olufsen TV and BeoPlay app for setting up and controlling your BeoPlay product.

What’s New

Version 3.18.2

Improved OTA stability for H9 3rd gen
Fixed crash when reading battery level on Beoplay EQ case

Ratings and Reviews

4.3 out of 5
11.3K Ratings

11.3K Ratings

Vaughn Fry ,

Covers a Lot of Ground

Good companion app for my Beoplay Portal for Xbox that is quite intuitive considering everything it’s tasked for handling. Looks like it allows for updates to the device itself, and with that said I’d like to suggest some feasible updates:

1) Increase own voice volume. Would keep me from shouting over others in game chat. Ideally like my mic monitoring slightly louder than my own ears pick up.
2) Modify tapping controls to allow for skip forward and backward in addition to the already available pause in Bluetooth mode. If the pads can recognize two taps, they should be able to handle three. Not having music controls hurts, but two taps pause, three taps of the left ear to go back, three taps of the right ear for skip, that would be an excellent upgrade. 👍

Developer Response ,

Hi Vaughn, thank you for the suggestions. Could you perhaps send them directly to our support team at https://www.bang-olufsen.com/en/support/contact? We would be happy to help. Regards, Bang & Olufsen Support

depechewav ,

Lots more to be desired from such a premium brand

For the past two years I have struggled using this app for the following reasons. I purchased Beoplay E8 2.0 and shortly after Beoplay E8 3.0 and have had unreliable connectivity with my IPhone 12 Pro regardless of the software version with both headset units. In good faith I have communicated back and forth with support on numerous occasions brining the issue to their attention with screenshots, while being under the impression that something has being done to prevent other fellow B&O clients from this frustration. To this day I will get a random error message that my phone can no longer connect to Beoplay E8 and I have to reinstall and re-pair again. And again. And again.
What broke the camel’s back is that my hardly used Beoplay E8 2.0 stop working and I attempted to contact support well within the warranty period on three separate occasion throughout one month as I had done previously through the app-got crickets, no response. Finally I DM-ed B&O Instagram account privately and got an instant response that based on the proof of purchase my product was no longer supported.
B&O makes amazing products, can’t say the same about their app.
Thanks and farewell.

Developer Response ,

Good day, we are sorry to hear about this and would like to look further into the matter. We would ask if you could please take a moment to reach out to the support team with all the relevant details, contact information and user name so we can investigate? You can reach out via any of the channels found here: https://www.bang-olufsen.com/en/support/beoplay-contact. regards, Bang and Olufsen Support.

Lector8888 ,

Good, but ...

This app does what it does well, but needs to do more. I have two Beolit 17s that I play in stereo. Love the sound! But I cannot make stereo the default mode. Every time they are turned on, they must be re-paired in stereo. Sometimes that’s tricky. Also, the app makes you unpair them before re-pairing them—an extra step. Also, it would greatly improve things to have a choice as to when the speakers switch off after non-use. Fifteen minutes is too short when they are connected to power. Why not give more options, such as thirty minutes or an hour? As it is, listening sometimes becomes as much a task as a pleasure.

Update: they have improved the performance of the app so that stereo pairing is more reliable and a bit easier. Still, it should allow speakers to remain paired, so that one need not go through the complicated process of pairing every single time.

Developer Response ,

Hi there, we are happy to hear that updating the app was able to improve your connectivity and appreciate you taking the time to offer this feedback. Thank you for your suggestion on how to make the app more accessible and user-friendly. We will pass your feedback on in the hopes that it may be considered for future updates, we cannot guarantee this is a feature they will implement or when it will be addressed but we will happily pass your suggestion on to the relevant parties. Should you run into any other difficulties, or if you have any questions, please do not hesitate to reach out for further assistance: https://www.bang-olufsen.com/en/support/beoplay-contact. Regards, Bang and Olufsen Support.

App Privacy

The developer, Bang & Olufsen a/s, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

More By This Developer

You Might Also Like