There is no line when order online!
With the Beyond Menu App you can search restaurants online and order for pickup, delivery or even make reservations without ever having to pick up the phone. Choose from thousands of different local restaurants and over 25 different cuisines. It’s time you try something new and explore the restaurant community around you to see what you’ve been missing out on all this time. You can browse restaurant delivery menus, read restaurants reviews ,explore restaurant coupons and order takeout right from your mobile device. Since we’re nationwide take the app with you wherever you travel to!
Other awesome app features include:
- Easily search your neighborhood or any location with autocomplete and GPS services
- Save as many different addresses as you need
- Explore coupons and restaurant offers and apply to your cart before ordering
- View past orders and re-order with the click of a button
- Easily check out with a scan your credit card function
- Have access to a large network of support representatives
- New updates and features to be released continuously
Baltimore, Denver, Los Angeles, New York, Phoenix, San Francisco, Boston, Houston, Miami, Omaha, Portland, Seattle, Chicago, Las Vegas, New Jersey, Philadelphia, San Diego, Washington DC, and more!
With every new build we improve the app to make ordering food from your favorite restaurants easier than ever.
This build includes:
- UI updates
Ratings and Reviews
Customer experience is lacking
If you are comparing this to uber eats you may be disappointed. First off, there is only one place where it shows you when your delivery is expected - it really should be listed in the summary of the order (though that is messed up as well since it says I paired with Google Pay even though I am on an iPhone...). There is no way to track your order’s progress in the app. They do offer text message updates but they are vague.
Unfortunately part of my order was incorrect (missing items). I called Beyond Menu and the woman had to call the restaurant to fix anything (refund). She then called me back insisting that the restaurant sent the right order and that she cannot refund anything (stating she spoke to the cook and he was adamant it was correct). To me, you work with the customer and then deal with the business after you make sure the user is treated well, not insinuating they are a liar.
I ended up calling the restaurant and they said he told Beyond Menu he wouldn’t issue a refund until he spoke with the cook, which he did and they admitted their mistake and refunded me the item. The restaurant was very kind, unlike the agent at Beyond Menu.
The reason for 2 stars instead of 1 is because the menu interface is pretty smooth. Not great since you kind of have to guess on some thing (like swiping right gets you a different menu) but it didn’t glitch or anything.
Overall, probably not my go to food delivery app.
WARNING DO NOT USE
I saw all previous reviews that were bad and was hoping things changed as the most recent ones was fairly good. Ordered placed the app to local restaurant and received an order confirmation and they charged my American Express card immediately. Half hour later we go to the restaurant to pick up our order they don’t have anything for us because they never got the order and that was because the restaurant hasn’t been signed up with beyond menu for at least 3 years now. We placed an order anyway with our local restaurant and paid for a new order on a separate credit card. I immediately called BeyondMenu it’s 8 PM California time on Friday night and I get a woman that answers the phone, which kind of sounded like I was calling a customer service rep at their home (?) so I proceed and explain the situation, gave her the order number she said she’ll cancel the order and that I’ll get an email confirmation but I should see the credit back to my credit card in 3 to 5 days depending on my credit card company. Got a love these places who charge your card right away but take a week to give you the money back. I put this on my American Express and if it’s not taken off I will immediately dispute it with them they are the best company to deal these types of situations, I will get my money back but for the time being I’m out $40.
Worst food app I’ve ever used, and I’ve used a lot
I downloaded the app and placed an order. No issues. Second time I used the app I placed an order at the exact same restaurant using the exact same payment method (Apple Pay) I used in my first order. 5 minutes after I placed the order I receive a call from some Illinois phone number and I don’t answer and it goes to voicemail. I check the voicemail and it’s Beyond Menu saying they need me to call them back to verify payment info. This sounds so suspicious—I’ve never had to call back a food app to verify anything. So I call back, and it sounds like I’m calling some woman in her bedroom and she asks for my order number and then starts asking my name and then billing info. I told her this is beyond weird and I’m not giving some person at a strange number my personal information. She could tell I was irritated and didn’t push the issue and said fine, you don’t have to give it to me, not indicating any consequences if I don’t. The whole conversation seemed very unprofessional. I said ok and hung up. I then arrive at the restaurant to pick up my order and I’m informed that the restaurant was called by Beyond Menu and told them to cancel my order. This is absurd, and this app is amateur at the very best, and very scary considering they hold my personal information. I would not recommend this app to anyone.
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With Family Sharing set up, up to six family members can use this app.