Blink Charging Mobile App

Name: Blink Charging Mobile App
Rating: 4.1 (19610 reviews)
Author: Blink Network, LLC

Navigation

Free · Designed for iPad

20K Ratings
Ages

4+
Years
Category

Navigation
Developer

Blink Network, LLC
Language

EN
+ 8 More
Size

51.5
MB

The Blink Charging mobile app was created with you in mind. We are making it more convenient and seamless to charge your EV. Whether you are charging at home or your favorite public charge location, your charging experience has been upgraded. LOCATE EV CHARGING STATIONS Find public electric vehicle charging stations on the Blink Charging mobile app. Search for an EV charger location by zip code, city, business name, location category, or physical address. LOCATION INFORMATION View photos of the location, locate nearby amenities, view real-time EV charging information and status, such as type of EV charging available (Level 2 or DC), EV charging status (available, busy, or unavailable), charging or parking fees, and host or property site information. FAVORITE CHARGE LOCATION Favorite frequent visited location for quick access and convenient status searches. MANAGE CHARGE SESSIONS Monitor real-time information during a charging session and view details about the charging session including occupancy time, estimated charge session cost, charging stations information, energy delivered, and current vehicle charging speed. MANAGE PAYMENT INFORMATION View transaction history, view detail charge receipt, refill your Blink account, view your account and notification settings, and choose how you receive EV charging status updates and notifications (email or text message), update payment information, and edit personal account information. RECEIVE CHARGING STATUS UPDATES Check the status of your EV charge. Set charging status notifications that provide you with updates to your EV charging session. Get notifications for all statuses including: charging, charging completed, EV unplugged, fault occurrence SETUP AND MANAGE HQ 200 Setup and manage HQ 200, Blink’s home charging station. Conveniently charge from home, track charging history, configure station setting, and manage charge session. EXPANDED NETWORK The Blink Network continues to expand! Now EV drivers can charge at SemaConnect charging stations. Existing SemaConnect drivers can use the Blink Charging mobile app to charge their EVs. SemaConnect drivers can search for available chargers on the network, charge at all public Blink and SemaConnect stations, manage active charging session, setup/manage Series 4 stations, manage charging history, manage payment wallet, and much more. Social Energy! Twitter: https://twitter.com/BlinkCharging Facebook: https://www.facebook.com/blinkcharging Instagram: https://www.instagram.com/blinkcharging/ LinkedIn: https://www.linkedin.com/company/blinkcharging Have a question? Contact us at https://blinkcharging.com/corporate/contact/

Ratings & Reviews

4.1

out of 5

20K Ratings

Thankfully I’ve physical card instead
10/29/2022

wobblyrock
Since this review they got their app in order insofar as it’s functionally useful as before (and nicer UI etc.). No hang up on being required by having no way of re-identifying yourself. If you have an account, email login & credentials get you back to your account as a funding source for charging & no special requirement for a physical RF card to start every charger. Changed from highly generous 2stars to now 4stars for functionality (eventually)Resolved Review post-new app rollout is below for context: “Briefly worked fine for me after its roll-out a wk ago or so but since then it no longer has my acct info & (like other reviewers note) I’m unable to complete the sign-in process (again) because it will not let me proceed past an empty set of choices for vehicle make. Have alerted humans on the always helpful customer svc side of things & hopefully it get resolved soon for right now the app is useful only as a locator of stations on a map”

Developer Response
Thank you for the feedback! Please know that this is only the beginning, we are ready for new features to be added regularly! ⚡️ If you experience any issues, our Blink Customer Support is always happy to help at (888) 998.2546
Thankfully I’ve physical card instead
10/29/2022

wobblyrock

Since this review they got their app in order insofar as it’s functionally useful as before (and nicer UI etc.). No hang up on being required by having no way of re-identifying yourself. If you have an account, email login & credentials get you back to your account as a funding source for charging & no special requirement for a physical RF card to start every charger. Changed from highly generous 2stars to now 4stars for functionality (eventually)Resolved Review post-new app rollout is below for context: “Briefly worked fine for me after its roll-out a wk ago or so but since then it no longer has my acct info & (like other reviewers note) I’m unable to complete the sign-in process (again) because it will not let me proceed past an empty set of choices for vehicle make. Have alerted humans on the always helpful customer svc side of things & hopefully it get resolved soon for right now the app is useful only as a locator of stations on a map”
Developer Response 10/27/2022
Thank you for the feedback! Please know that this is only the beginning, we are ready for new features to be added regularly! ⚡️ If you experience any issues, our Blink Customer Support is always happy to help at (888) 998.2546
Still not enough info
06/26/2023

1968raynebow
*No app indication of charge status ongoing*No symbol key to indicate what blue, green, or a lock key indicate with any clarity*Consistently told me a charger was unavailable when it wasn’t in use Usually we trickle-charge at home but due to circumstances we decided we’d run our Leaf next door to use a Blink charger. The app indicated there was 0/1 available. There are two chargers but one was offline. Thing is, after waiting 90 minutes, I took the car over and saw no car charging. Fine, whatever. Hooked up and started charging. Then realized the app tells me nothing about how far along we are in charging. It barely tells me it’s on a charger at all; just a lightning bolt on the map. Other charging network apps tell us how much charge has been dispensed (and how much the cost is so far). Disappointed, especially when these two units had just got back online, now one is offline again and the app had just been updated. I finally unplugged after 90 minutes with no indication of how much had been dispensed, to find my car was at 100%. Why was it still charging, then?

Developer Response
Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. Please contact us at support@blinkcharging.com. Charge On⚡️🔋
Still not enough info
06/26/2023

1968raynebow

*No app indication of charge status ongoing*No symbol key to indicate what blue, green, or a lock key indicate with any clarity*Consistently told me a charger was unavailable when it wasn’t in use Usually we trickle-charge at home but due to circumstances we decided we’d run our Leaf next door to use a Blink charger. The app indicated there was 0/1 available. There are two chargers but one was offline. Thing is, after waiting 90 minutes, I took the car over and saw no car charging. Fine, whatever. Hooked up and started charging. Then realized the app tells me nothing about how far along we are in charging. It barely tells me it’s on a charger at all; just a lightning bolt on the map. Other charging network apps tell us how much charge has been dispensed (and how much the cost is so far). Disappointed, especially when these two units had just got back online, now one is offline again and the app had just been updated. I finally unplugged after 90 minutes with no indication of how much had been dispensed, to find my car was at 100%. Why was it still charging, then?
Developer Response 06/29/2023
Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. Please contact us at support@blinkcharging.com. Charge On⚡️🔋
Non-interactive UI, Significant issues searching, overall not a great user experience
Jun 16

Cals862
I have tried using the Blink app a few times, and it has consistently been an extremely negative experience. My main issues with it are:1) Terrible experience trying to search chargers. It shows my location properly, but is just completely unable to show chargers in my area at all. I have had several instances where I would be standing next to the charger with my location showing up correctly in the app, but when I would hit the Location button it would go somewhere else entirely. In addition, when I manually found the chargers, clicking on the icons would do absolutely nothing, even after clicking and waiting for up to a minute2) No manual search. Because of the above issues, I tried to manually search for the station by id, but for the life of me could not even pull up the search bar3) Issues logging in. Trying to create an account was a massive pain. The account button would not work, and I’m pretty sure I hit the login function entirely by luck (clicking the search screen several times in succession)

Developer Response
Hi, we value your feedback as we strive to enhance user experience. If there’s anything specific you’d like us to address, please reach out to us at support@blinkcharging.com. Share your experience with our app, and we’ll gladly assist you. Charge On⚡️🔋
Non-interactive UI, Significant issues searching, overall not a great user experience
Jun 16

Cals862

I have tried using the Blink app a few times, and it has consistently been an extremely negative experience. My main issues with it are:1) Terrible experience trying to search chargers. It shows my location properly, but is just completely unable to show chargers in my area at all. I have had several instances where I would be standing next to the charger with my location showing up correctly in the app, but when I would hit the Location button it would go somewhere else entirely. In addition, when I manually found the chargers, clicking on the icons would do absolutely nothing, even after clicking and waiting for up to a minute2) No manual search. Because of the above issues, I tried to manually search for the station by id, but for the life of me could not even pull up the search bar3) Issues logging in. Trying to create an account was a massive pain. The account button would not work, and I’m pretty sure I hit the login function entirely by luck (clicking the search screen several times in succession)
Developer Response Jun 30
Hi, we value your feedback as we strive to enhance user experience. If there’s anything specific you’d like us to address, please reach out to us at support@blinkcharging.com. Share your experience with our app, and we’ll gladly assist you. Charge On⚡️🔋
Waitlist function needs a lot of improvement
06/27/2024

JacobB9494
The waitlist function for private chargers could use a lot of improvement. You have like 1 or 2 minutes to accept the waitlist once you get the notification, but no matter what you do the notification will not play a sound or vibrate my phone or Apple Watch no matter what i have my notification volume at. If it isn’t going to give me a proper alert it would be nice to get a text message for the waitlist like it does for stopping or starting charging. There also seems to be problems with the waitlist, where the charger won’t activate for some people at my location. Not sure if this is because if someone accepts the waitlist the charger still shows as “available” in the app until they actually plugged in. But it is very common where we get people plugging in and not being able to charge, leaving their car on the charger for hours in the “connected” state.
Waitlist function needs a lot of improvement
06/27/2024

JacobB9494

The waitlist function for private chargers could use a lot of improvement. You have like 1 or 2 minutes to accept the waitlist once you get the notification, but no matter what you do the notification will not play a sound or vibrate my phone or Apple Watch no matter what i have my notification volume at. If it isn’t going to give me a proper alert it would be nice to get a text message for the waitlist like it does for stopping or starting charging. There also seems to be problems with the waitlist, where the charger won’t activate for some people at my location. Not sure if this is because if someone accepts the waitlist the charger still shows as “available” in the app until they actually plugged in. But it is very common where we get people plugging in and not being able to charge, leaving their car on the charger for hours in the “connected” state.

• Bugs and platform optimizations

Version 3.1.30

Sep 17

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