Just spent the money on buying a bridge to use the app. Rarely shows accurate info which makes it kind of worthless if you’re not physically there to see the shade position and you still have to use remote or Alexa, but neither of those tell you when you’re getting low on battery life. Currently out of 3 shades closed to 97% and all three were charged within the last 24 hours, the app shows shades are at 47%, 41% and closed and 2 show yellow battery and 1 red battery. Of the 6 data points, not one is accurate. It’s a recurring theme. They really need to revamp this thing based on all of the similar reviews to mine. Why have an app that is so off the mark?!

I have the latest iPhone. Great Internet connection. I’ve read the instructions 10 times. It says there’s a firmware update. If I select update, then it takes forever to download and then crashes and says unsuccessful. If I choose not to update firmware, then it deletes the bridge completely so I have to start over.Finally got the update to work after finding another location to update it. Now the system seems to work fine. I really like the scenes and the timer.Connecting the app is horrible. What happened to pug and play?

Setup one window roller shade then connected to Alexa and it worked as expected. Then I tried to connect others and I got the same error that others were running into. To fix this I synced the bliss app with the smart things app then I synced the smart things app with alexa.. After that Alexa automatically imported/found all the other roller shades. Everything finally works as expected.Four stars for this not being written down anywhere. Would be nice if I could sync with alexa from the bliss app.

The app is supposed to show the state of each blind - if it is up or down, if it needs charging, etc. Mine never shows the proper state for my blinds, so if I can’t physically see them, I don’t know if they’re up or down. As far as charging, sometimes they will change but more often than not, they don’t. I’ll have just fully charged one and it will still show yellow or red instead of green. Finally, when I press the button for one group, another random group will also often come on. It’s not because I’m fat fingering it, they usually aren’t anywhere near one another on the screen.