Can’t get any of the landlords phone numbers and none of them respond. How are we supposed to find a rental if you can’t ever get anyone to contact you back? Please update with landlords numbers. Everytime I email it always says please wait but never says email sent. I don’t know if they are getting my emails or not but for the past few years I have been on this app not one landlord has contacted me.

I have had no luck with the new program. I was locked out of the system for months and couldn’t get help because you had to be able to get into the system to contact support. I finally scheduled a training session with the concierge and they were able to straighten out my accounts. However, I’ve discovered I have to go through Google or my units won’t show, so something is still not right. The system doesn’t even recognize the address of my client unless I access my account through Google. Now, I cannot add a new vacant unit. It gets stuck on the appliances page and it just won’t “submit”. I’ve wasted hours trying to figure out what is going wrong. The chat function doesn’t work, so I’m getting no feedback or help. I doubt I’ll be able to rent to anyone with a voucher. Still a waist of time.

The App gives options to verify the status of your RFTA HAP and chat with the group easily and also have quite a few options to list the property search for potential tenants etc.

She was sent a message! Late nite! And Sent me a quick response that early afternoon!!! I really appreciate that quick and timely response!!!