Brightspeed WiFi

Name: Brightspeed WiFi
Rating: 4.5 (656 reviews)
Author: Connect Holding II LLC

Productivity

Free

656 Ratings
Ages

4+
Years
Category

Productivity
Developer

Connect Holding II LLC
Language

EN
+ 3 More
Size

51.8
MB

Brightspeed WiFi provides subscribers with the tools to secure and take control of their home Wi-Fi network. Protect your home with app features like network security, password and SSID management. Take control with app features such as parental controls, device management, view connected devices, and perform bandwidth speed tests.

Ratings & Reviews

4.5

out of 5

656 Ratings

Home WIFI
Oct 24

Jojo Ocampo
The WiFi is really good, but when I play downstairs it does slow down but now noticeably. Still the best WiFi I’ve had in 10 years of having a wifi contract. Brightspeed for the win!!!!
Home WIFI
Oct 24

Jojo Ocampo

The WiFi is really good, but when I play downstairs it does slow down but now noticeably. Still the best WiFi I’ve had in 10 years of having a wifi contract. Brightspeed for the win!!!!
Needs work
10/27/2024

mikesnc
This app is okay when it works. The devices connected to my network disappear from the network map even though they are still connected to the network. I have a printer that isn’t showing up but prints just fine over the network. I went from 13 devices connected to 4 in the blink of an eye. Turned off a TV and lost 9 devices off the network map. All appear to still be connected to the actual network. They just don’t show on the network map. Also there doesn’t appear to be anyway to edit devices icons. I have 2 TVs that show up as media devices. Would like to see the network map to distinguish between devices connected by WiFi and Ethernet. These are small issues but I would expect the app to work better.
Needs work
10/27/2024

mikesnc

This app is okay when it works. The devices connected to my network disappear from the network map even though they are still connected to the network. I have a printer that isn’t showing up but prints just fine over the network. I went from 13 devices connected to 4 in the blink of an eye. Turned off a TV and lost 9 devices off the network map. All appear to still be connected to the actual network. They just don’t show on the network map. Also there doesn’t appear to be anyway to edit devices icons. I have 2 TVs that show up as media devices. Would like to see the network map to distinguish between devices connected by WiFi and Ethernet. These are small issues but I would expect the app to work better.
App is nice but needs work
Mar 2

Chevygurl84
The app itself is pretty user friendly. I like the idea of setting up rooms and people. However, I wish there was a way to give a device a nickname because I do not know what a3efshdhuenk device is and have to unplug things to figure it out. Also, the idea of setting time limits for kids is awesome except it’s not reliable. Yesterday at 9:45 the internet was paused even though the cutoff was set for 11:30. And the resume was set for 6:00. However, it’s 7:45 and still says paused. So I just disabled that and will manually turn on and off which is a nice feature. As others said the app is very delayed in showing a device connected to the network and when it disconnects. Nice but not reliable.
App is nice but needs work
Mar 2

Chevygurl84

The app itself is pretty user friendly. I like the idea of setting up rooms and people. However, I wish there was a way to give a device a nickname because I do not know what a3efshdhuenk device is and have to unplug things to figure it out. Also, the idea of setting time limits for kids is awesome except it’s not reliable. Yesterday at 9:45 the internet was paused even though the cutoff was set for 11:30. And the resume was set for 6:00. However, it’s 7:45 and still says paused. So I just disabled that and will manually turn on and off which is a nice feature. As others said the app is very delayed in showing a device connected to the network and when it disconnects. Nice but not reliable.
The most incompetent app and Chat customer service
08/11/2024

SeaFaith
They Just give you the runaround. It’s been unbelievably Frustrating. The app doesn’t work and nobody in customer service knows what to do. I have been out this for three days trying to connect my router to the app so I can manage my network and nobody knows how to do anything to help you and then they say they’re doing something and then hang up on you. The chat disconnects and you have to start all over again. I’ve done this about 20 times in the last three days.
The most incompetent app and Chat customer service
08/11/2024

SeaFaith

They Just give you the runaround. It’s been unbelievably Frustrating. The app doesn’t work and nobody in customer service knows what to do. I have been out this for three days trying to connect my router to the app so I can manage my network and nobody knows how to do anything to help you and then they say they’re doing something and then hang up on you. The chat disconnects and you have to start all over again. I’ve done this about 20 times in the last three days.