CAMDUCK 4+

This camera has been working flawlessly for the last few months and all of a sudden it started being offline.. the only way to fix the issue is to drive 3 hours away from where I work to my house and manually reset it and reconnect it. This is not feasible during the week when I’m working. The company does respond to questions with basic answers on how to reset it but when you’re a 3 hour drive away from the property you want protected it wouldn’t be my first choice. I own two of these, one nigh vision and a regular Duckcam. Like I said when they work they work great but I won’t be buying another one. I also have no idea where the servers that are connecting the cam service to the internet are either so that’s a BIG question as to who has access to the video streams other than the owner.

1. Sort the album (downloaded videos) using dates.

2. Change the name of “Engineering mode” to “volume on or off”. And have an option to always have it on or closed. Also try to add an additional slider for the volume of the video.

3. The motion detection alarm needs improvement. when the alarm is triggered most of the time there is no notification (please fix this) and when you do please add the alarm trigger photo to the notification so us users can see who triggered the alarm.

4. Make the motion detection video duration and intervals changeable.

This app is still working after all the others have shut down. If the camera doesn’t connect to the wifi, reset the camera thru the app. Now I have remote viewing and it’s clear. The company does respond to emails and gives good advice to address problems. Also use a new unformatted memory card. It’ll save headaches. I like that I can FF thru recorded videos with having to download them.