CATLINK 17+

The setup is one of the most nonsensical I’ve seen for an “internet of things device”. First off why is the location required for Wi-Fi setup? Only Chinese is given as an explanation. I had to google translate it to find out the answer is that apple limits Ssid sharing. Which begs the question, why can I not just type in the ssid and password? That would have been significantly faster and easier then 20 minutes it took and back forth trying figure out why the app kept redirecting to the settings menu.

Once in the app itself isn’t any better. Many nondescript icons are used that are confusing unless you have their meaning memorized. There are also awkward translation terms like “bind” cat and “re distribution network”. I can only guess what those are trying to tell me to do.

Also unit of measure conversion would be nice.

Just got the cat box set up a few days ago. So far the litter box itself seems to work great as a litter box but the app is lacking. I only have one cat and half the time it says her name …visited the box. Other times it says ….cat…seems have visited box. The weight that it detects for her varies by pounds every time she uses it, which I’m guessing is why it thinks multiple cats use it. I did the zero out process it says to do when I first plugged it in so not sure why weight is messed up. Would also be nice if could change settings for kg to pounds and Celcius to Fahrenheit. I did contact customer service regarding this. They had me uninstall app, reinstall and reconnect litter box. So far, it’s still not working properly. Waiting to hear back from them again. Will update if I get it working right.

The litter box is fine. But the app is garbage. It took 1-2 hours to even set up and that’s only because it went back and forth on connecting to the wifi and not connecting and kicking me out of the app multiple times. Once connected, it would ONLY work 20% of the time. When logging in, if I’m lucky, it’ll show me the litter box and allow me to use the app away from home. 80% of the time, it allows me to log in and nothing. It doesn’t show any device connection or cat info. I can be at home and it won’t show any device connection. And once setting the country, I have to set it each and every time instead of the app remembering it. That’s a minor inconvenience but for how much this was, the app being hot garbage is absolutely frustrating and irritating. I’m debating if I want to return everything and ask for my money back. It’s a shame because the litter box works great.