CFE Contigo

Name: CFE Contigo
Rating: 3.2 (83 reviews)
Author: CFE SSB

Finance

Free · Designed for iPad

83 Ratings
Ages

4+
Years
Category

Finance
Developer

CFE SSB
Language

EN
English
Size

156.5
MB

La APP CFEcontigo está diseñada para: facilitar el pago de tus servicios mediante tarjetas bancarias de crédito y débito; solicitar cargo recurrente para pagar tu servicio; pagar con puntos BBVA; consultar tu saldo y descargar tu último recibo; ubicar los 10 Centros de Atención a Clientes más cercanos; reportar fallas de suministro de energía en tu servicio; activar tu recibo electrónico (paperless); calcular tus consumos posteriores de forma simulada y recordatorios de pago. Para obtener la dirección precisa de los Centros de Atención a Clientes más cercanos debes activar tu ubicación y para recibir los recordatorios de pago tendrás que activar los mensajes push de la aplicación.

Ratings & Reviews

3.2

out of 5

83 Ratings

Could be better
12/26/2024

ProfessorSam
This version is better than the one I tried a few years ago. There a bug though where you can’t enter the month of your credit card expiration date, preventing you from entering your card for payment. I do hope that this app will alert me when payment is due. CFE is real keen on cutting your power without notice.

Developer Response
Lamentamos los problemas experimentados. Te recomendamos asegurarte de que tu dispositivo móvil no tenga ninguna actualización de software pendiente de instalación para resolver las dificultades de conexión. CFE Contigo
Could be better
12/26/2024

ProfessorSam

This version is better than the one I tried a few years ago. There a bug though where you can’t enter the month of your credit card expiration date, preventing you from entering your card for payment. I do hope that this app will alert me when payment is due. CFE is real keen on cutting your power without notice.
Developer Response Jan 23
Lamentamos los problemas experimentados. Te recomendamos asegurarte de que tu dispositivo móvil no tenga ninguna actualización de software pendiente de instalación para resolver las dificultades de conexión. CFE Contigo
I can’t access the app
Jul 19

Gersayn
The app crashes and it won’t let me get pass the CFE logo screen, it crashes and kicks me out. Tried to see if there was an update which there was none available, I uninstalled it and reinstalled it and the same issue persists.It’s been like this for a few weeks now.

Developer Response
Lamentamos los inconvenientes que has experimentado. Por favor, contáctanos a través del correo electrónico CFEContigoBuzon@cfe.mx. Con gusto daremos seguimiento a tu solicitud, CFE Contigo.
I can’t access the app
Jul 19

Gersayn

The app crashes and it won’t let me get pass the CFE logo screen, it crashes and kicks me out. Tried to see if there was an update which there was none available, I uninstalled it and reinstalled it and the same issue persists.It’s been like this for a few weeks now.
Developer Response Jul 21
Lamentamos los inconvenientes que has experimentado. Por favor, contáctanos a través del correo electrónico CFEContigoBuzon@cfe.mx. Con gusto daremos seguimiento a tu solicitud, CFE Contigo.
unable to pay bill-can't use login on CFE website
Jul 29

Pargs1
The app does not accept any credit card I try to use. When I tried to login on the CFE desktop website, it doesn't recognize my account or even email address. Please correct this!
unable to pay bill-can't use login on CFE website
Jul 29

Pargs1

The app does not accept any credit card I try to use. When I tried to login on the CFE desktop website, it doesn't recognize my account or even email address. Please correct this!
Well, a nice step in the right direction.
09/18/2024

zorg the magnificant
I have a peso account and VISA debit card with CI Banco. But it’s not acceptable to pay on either of the two CFE bill-pay apps available on line. So, O.K. At least on this app, I can print the entire bill, including the 30-digit barcode at the bottom that changes each time to include the amount due. The other CFE app will show the bill, but not the essential barcode. Since I started paying on-line, I don’t get hard copies delivered to my mailbox by hand. Then, I’ll access the XOOM app to pay bills in Mexico, including CFE. I’ll enter the 30-digit barcode number, XOOM shows the amount due which coincides with my actual bill, and I pay it with a U.S. credit card. It does go right through in a matter of minutes. I get confirmation of payment from CFE, XOOM and my credit card bank. The XOOM transaction costs around $2.50 U.S. The receipt shows the exchange rate. And that certainly beats a round-trip taxi fare to pay it in person.

Developer Response
Hola, agradecemos tus comentarios y cualquier retroalimentación que desees compartir con nosotros. CFE Contigo
Well, a nice step in the right direction.
09/18/2024

zorg the magnificant

I have a peso account and VISA debit card with CI Banco. But it’s not acceptable to pay on either of the two CFE bill-pay apps available on line. So, O.K. At least on this app, I can print the entire bill, including the 30-digit barcode at the bottom that changes each time to include the amount due. The other CFE app will show the bill, but not the essential barcode. Since I started paying on-line, I don’t get hard copies delivered to my mailbox by hand. Then, I’ll access the XOOM app to pay bills in Mexico, including CFE. I’ll enter the 30-digit barcode number, XOOM shows the amount due which coincides with my actual bill, and I pay it with a U.S. credit card. It does go right through in a matter of minutes. I get confirmation of payment from CFE, XOOM and my credit card bank. The XOOM transaction costs around $2.50 U.S. The receipt shows the exchange rate. And that certainly beats a round-trip taxi fare to pay it in person.
Developer Response 09/20/2024
Hola, agradecemos tus comentarios y cualquier retroalimentación que desees compartir con nosotros. CFE Contigo

Nuestros procesos están en continua mejora para ofrecerte siempre la mejor experiencia

Version iOS App Version 4.4.1

Aug 4

Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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