Dancebit: Fun Weight Loss 4+

DO NOT SIGN UP!!!!!

I signed up for the 1$ trial and regret doing so. The app is fine, however they will not let you cancel. I’ve sent the app 5 messages, I went to Gismart and emailed them directly, as well as the apps designer, the harmony-whatever. No one has responded and I’m about to be charged tomorrow. I got on and read the reviews of people being charged multiple times. This is a scam! Do not give them your card information!! I refuse to be charged by this, I’ll go get another stupid card if I have to. I will update if the company ever responds.
UPDATE
Their customer support did not get back to me until 2 days after attempting to charge me. It was an unauthorized purchase from the UK, so luckily my bank flagged it as fraud. THEY TRIED TO CHARGE ME 4 TIMES!!!!!!
Again, this is a scam, do not give your card info because you will have to get a new one. Ridiculous.

Developer Response ,

Hello Sarah, thank you for sharing your experience, we genuinely appreciate it. As far as we can see, you left this review in March, when we usually replied within 48-72 hours. Sorry for not getting back to you sooner than expected, the response time has been improved since then.

Now, kindly note that when you start a Trial period, we warn about the subscription auto-renewal on the purchase screen and in the invoice you receive. That being said, we prompt our customers to cancel unwanted subscriptions way before the charge is due, and the support team is there to help you with the cancellation. We apologize for now giving you the best app experience you deserve, and we hope you’ll give us another shot in the future.

BUYER BEWARE- DONT PURCHASE!!

While I am still waiting to see if I get a response promptly from customer service, I believe this to be a scam. I downloaded the trial, I went into the app before a purchase or subscription was to be renewed, followed the instructions to cancel, the app does not show up in purchases through IOS. It STILL does not show up, except only in purchases after the fact. And there is NOT a place to cancel. They have charged me a fee that is not advertised. The get a refund it says I need to go through my Apple account to request it. However it does not show up there as a subscription or purchased item. And when I was trying to cancel prior, it said … if it does not show in your purchased or subscribed apps, there is nothing to cancel. So.. how do you cancel what you can’t access? There is no option to cancel. I want my money back.

Wednesday- Once again I am commenting, you posted you’d be in touch… you again lie. It is Wednesday. I have received no contact or support from you except an automated response email that doesn’t help, just like your website, and no response otherwise here. I want to cancel my subscription and a refund for the subscription that I had no option anywhere to cancel and STILL HAVE NO OPTION TO CANCEL BECAUSE YOUR APP ONLY SHOWS UP AS A PURCHASE!

It’s a scam people!!!

Developer Response ,

Hi and thank you for voicing your concerns. Our Support team will answer you as soon as possible, so please stay tuned. Have a great day ahead! ✨

Wow!! Please more dances and Reggaeton!

Okay many people criticized about the music… I don’t like those Zumba ones neither but if you guys try Reggaeton you are gonna fall in love! At least I did hehehe… I have been doing Pamela dance for a while but the Reggaeton ones immediately got me hooked! So I just signed up for yearly plan. I hope this app will keep updating new dancing otherwise the yearly plan is just gonna be a scam 😂 anyway, keep up the good work! I hope to see some salsa dance too! for the dance content I would love to give 5/5 but! One little draw back, once you setup your plan and setup at the very begging, it seems like you have no way to make modifications. The system still needs a lot of work so I give 4/5 here. I hardly leave review for apps usually but I love the dance in this app so much! Really please keep uploading new stuff! Also, in “Crazy Disco Collection”, might consider changing the model for Zumba cuz it’s kinda hard to see the movement. I absolutely love the model illustrations of Reggaeton. This one is better than real person demo imo because you can see perfectly well how each part should move. Not only makes it super helpful but also fun!