Been using for years very handy. Would appreciate modern update as per iOS notice this app will be obsolete soon. We all pay a lot of money to have access to this facility. Time to give customers what they pay for. Connecting can be slow presumably due to accessibility of remote site. Would be nice if worked as fast as raw SMS. Love the keypad interface. Cute. No way to log out of app seems odd. Have to just quit and hope that closed session.

Good app works well

You can create multiple users, each individual users can add two different cell phones each. So if you have a family of four you can have up to 8 different cell phones (iphones) to control the system. You can add ipads and ipod touches really easily and they don't even count against your two cell devices. Once you have configured an iphone down load the app on your ipad/ipod and use the same information you used to activate your phone on the ipad/Ipod......your done. The trick use your cell number on the ipad/ipod (yes even though it is not a phone) it wont matter all your doing is verifying the device is supposed to have access to your home/business alarm. With the 3gIpad you can use it if you have cell coverage. With the Ipad/ipod you can use it only if you have wifi. If you need further help call protection one`s 800 number or duh read the help section once you have logged in to the e-secure portion of the protection one website. Remember dot rate the program bad (blame others) for your ignorance. Oh I will agree that the log in is a little slow, which I am sure will be updated in the future this is still relatively new technology.

First, there are no instructions that I could find for setting up the app. Then, in an enternal chat session I find that one can only have 2 mobile devices on the esecure system. I have 2 cell phones already on the system. So to add the iPad, I have to delete one cell phone account. To figure all one must to go online and do it through ProtectionOne/esecure/ManageMobile, by the way. Nothing intuitive! I was not willing to delete a cell phone from the system, so the iPad is not useful. (If one of my cell phones was an iPhone, I might do that; but neither is.) ProtectionOne needs to enable the addition of more than 2 mobile devices! My iPad is not 3G, so it is not useful enough to delete a cell phone that has full access rather than just access at wi-fe hotspots. Good luck trying to figure all this out! It will work as an app if you have only one other device on the plan. In today's world, everyone in a household has a mobile phone (and probably several other mobile devices!). ProtectionOne's system was good for a time in the past....sort of like having a one-car garage for a family home and thinking that is, woo-hoo, way modern! They need to update their system for the way customers live in 2010.