Description

The Protection 1 eSecure 2.0™ Remote Interactive Services app gives you real-time control of your Protection 1® security system from anywhere. You can remotely control your security system, Z-Wave® enabled devices (e.g., lights, lock and thermostats) and view live, streaming video of your home and business wherever you are.

Requirement: Compatible Protection 1® security system with a subscription to eSecure 2.0™ Remote Interactive Services. Please call 1.866.792.2422 for additional information.

Feature Highlights:

• Arm or disarm your security system
• Turn lights off or on
• Adjust thermostat temperature
• Unlock or lock doors
• View live video and recorded clips from your Protection 1 eSecure 2.0™ cameras
• Wi-Fi® signal strength indicators for Protection 1 eSecure 2.0™ cameras
• Create and control automated scenes for convenience and energy savings
• Create users and manage their security system user codes
• Language support for: Latin American Spanish, French Canadian, Brazilian Portuguese
• Receive email and text alerts about selected events in your home or business, such as extreme temperature changes, motion detected in restricted areas, movement of valuable items, and more.
• Language support for: Latin American Spanish, French Canadian, Brazilian Portuguese

What’s New

Version 5.7.6

•An exciting update to improve your connected experience.

•Intelligent privacy for HD cameras. When enabled, your camera will automatically turn on privacy mode when you disarm your system, and turn off privacy mode when you arm your system. Privacy mode stops your camera from streaming and recording, reducing unnecessary notifications and events. Enable this new feature in each camera’s settings page.

•Additional stability enhancements. We continue to work on fixes and improvements, so stay tuned for updates.

Ratings and Reviews

4.6 out of 5
3.5K Ratings

3.5K Ratings

Aurora Bleu ,

UNABLE TO LOGIN ON Multiple phones

Both me and my husband have the app, it worked fine and now it tells me I have the wrong password, but my husband logs in using touch ID just fine (with the same Password). So we rest the Password on his app I was able to login but but now it wont let him login it. We both have Iphone 8plus.

Ddsommers ,

Doesn’t work and terrible support

App was working for years and then wouldn’t login. Called protection 1 ant the transferred me to Honeywell support. I was told app was down and they had no ETA. 2 weeks have gone by and I called again. Protection 1 support had me reset the system and download app. Then I had to change password. Finally it’s back up and running. You pay extra for remote access and it didn’t work for weeks. No notifications from them and had to call back to get things working. Not happy and I’ve been a customer for over 20 yrs. time to find another company that has apps and support that work.
It keeps getting worse. Every other time I log in I have to renter my pAssword. Time to change providers by Y’all

daek hall coffee ,

Alarm went off for 1 hr and 25 mins ... no one was notified

We had a break in tonight and the alarm sounded and no one was notified. I was told by the protection 1 that it was our fault since the system had issues with connecting to the server. They said they called a few days earlier but when they repeated the number on file ... it was a completely different number. Cool. We had $$$, register and our iPads ... stolen. If it wasn’t for our good neighbors calling us in advance ... it could have been worse.

Thanks but no thanks. We will be discontinuing our service for both locations.

Information

Seller
Protection One
Size
218.6 MB
Category
Utilities
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch. Apple TV.

Languages

English, French, Portuguese, Spanish

Age Rating
Rated 4+
Copyright
© 2018 Honeywell International Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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