Description

The Protection 1 eSecure 2.0™ Remote Interactive Services app gives you real-time control of your Protection 1® security system from anywhere. You can remotely control your security system, Z-Wave® enabled devices (e.g., lights, lock and thermostats) and view live, streaming video of your home and business wherever you are.

Requirement: Compatible Protection 1® security system with a subscription to eSecure 2.0™ Remote Interactive Services. Please call 1.866.792.2422 for additional information.

Feature Highlights:

• Arm or disarm your security system
• Turn lights off or on
• Adjust thermostat temperature
• Unlock or lock doors
• View live video and recorded clips from your Protection 1 eSecure 2.0™ cameras
• Wi-Fi® signal strength indicators for Protection 1 eSecure 2.0™ cameras
• Create and control automated scenes for convenience and energy savings
• Create users and manage their security system user codes
• Language support for: Latin American Spanish, French Canadian, Brazilian Portuguese
• Receive email and text alerts about selected events in your home or business, such as extreme temperature changes, motion detected in restricted areas, movement of valuable items, and more.
• Language support for: Latin American Spanish, French Canadian, Brazilian Portuguese

What’s New

Version 5.7.6

•An exciting update to improve your connected experience.

•Intelligent privacy for HD cameras. When enabled, your camera will automatically turn on privacy mode when you disarm your system, and turn off privacy mode when you arm your system. Privacy mode stops your camera from streaming and recording, reducing unnecessary notifications and events. Enable this new feature in each camera’s settings page.

•Additional stability enhancements. We continue to work on fixes and improvements, so stay tuned for updates.

Ratings and Reviews

4.6 out of 5
5.5K Ratings

5.5K Ratings

New Justice ,

Service

I have issues with my system at least 5-8 times a month. I can’t arm or disarm from my phone a 6F or bF keeps showing up. My communion does not work from my panel.i am so tired of E secure or ADT I am looking at other protection services to get my money’s worth, if someone decides to kick in my door you all don’t get a signal. I left earlier the side door was open and the alarm went off I received a call to make sure everything was on it was working I come back 2 hours later no communication. I am just tired of calling every week.

Aurora Bleu ,

UNABLE TO LOGIN ON Multiple phones

Both me and my husband have the app, it worked fine and now it tells me I have the wrong password, but my husband logs in using touch ID just fine (with the same Password). So we rest the Password on his app I was able to login but but now it wont let him login it. We both have Iphone 8plus.

Ddsommers ,

Doesn’t work and terrible support

App was working for years and then wouldn’t login. Called protection 1 ant the transferred me to Honeywell support. I was told app was down and they had no ETA. 2 weeks have gone by and I called again. Protection 1 support had me reset the system and download app. Then I had to change password. Finally it’s back up and running. You pay extra for remote access and it didn’t work for weeks. No notifications from them and had to call back to get things working. Not happy and I’ve been a customer for over 20 yrs. time to find another company that has apps and support that work.
It keeps getting worse. Every other time I log in I have to renter my pAssword. Time to change providers by Y’all

App Privacy

The developer, Protection One, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.