Meta Business Suite

Name: Meta Business Suite
Rating: 4.7 (432762 reviews)
Author: Meta Platforms, Inc.

Business

Free

433K Ratings
Ages

4+
Years
Category

Business
Developer

Meta Platforms, Inc.
Language

EN
+ 32 More
Size

275.2
MB

Grow your business and connect with more people with Meta Business Suite. Use this app to: • Create, schedule, and manage posts and stories across your Facebook Page and Instagram account • Connect with more customers by responding to all of your messages and comments in one place—you can even automate responses to save time • View insights about how people are interacting with your posts, stories and ads so you can create content that resonates with them • View your notifications and to-do list so you can stay on top of what matters most

Ratings & Reviews

4.7

out of 5

433K Ratings

Very Useful.. but..
02/15/2023

TJMWisconsin
I use this free tool to schedule my client’s appointments, their feedback is mostly positive and that means it’s a positive to me. I’ve had 1 maybe 2 times where clients have said they tried to get a message through but I never received it. That’s not my major issue with this app… but this is and one I’m most hoping will be fixed… When using the messaging section, you can only message Facebook users that have contacted you initially. It doesn’t allow you to initiate a message thread to any random Facebook user. They have to message you first in order to communicate with them.… why? If I have a customer tell me they are interested in my services, I cant just pop them a consultation message. I have to tell them to message my page to begin the consultation, perpetuating risks losing the business sale. Why???Also.. my wife, She loves to tag and share other local business’s in her Facebook posts.. however she has told me she cannot tag a non-business Facebook user profile in any of her posts using this business app..I feel like this might be a related issue. Overall I use this app daily. It’s great

Developer Response
We appreciate your feedback! Please know this information was provided to the Meta Business Suite product team. Thank you for being an active Meta Business Suite user.
Very Useful.. but..
02/15/2023

TJMWisconsin

I use this free tool to schedule my client’s appointments, their feedback is mostly positive and that means it’s a positive to me. I’ve had 1 maybe 2 times where clients have said they tried to get a message through but I never received it. That’s not my major issue with this app… but this is and one I’m most hoping will be fixed… When using the messaging section, you can only message Facebook users that have contacted you initially. It doesn’t allow you to initiate a message thread to any random Facebook user. They have to message you first in order to communicate with them.… why? If I have a customer tell me they are interested in my services, I cant just pop them a consultation message. I have to tell them to message my page to begin the consultation, perpetuating risks losing the business sale. Why???Also.. my wife, She loves to tag and share other local business’s in her Facebook posts.. however she has told me she cannot tag a non-business Facebook user profile in any of her posts using this business app..I feel like this might be a related issue. Overall I use this app daily. It’s great
Developer Response 02/22/2023
We appreciate your feedback! Please know this information was provided to the Meta Business Suite product team. Thank you for being an active Meta Business Suite user.
A nightmare to use with screen reader technology
06/14/2021

Lizandlogan
The “pages manager“ was simple and easy to navigate using screen reader technology, like a voiceover and J AWS on a computer. Ever since it switched over to business manager, the majority of components are not reading with screen reader technology. As a blind business owner, this significantly complicates me being able to independently use the app. It is beyond frustrating and extremely disappointing. Facebook has come so far with accessibility, and this portion, By adding the new business manager application, makes things nearly impossible!!! I used to be able to share and schedule directly while in the Facebook app, but now I’m required to use the business manager app which things are not labeled, so I have no idea what I’m trying to do while inside the app. And of the data is read off to me, navigating in a logical and sequential order is nonexistent! I am not the only blind business owner who has been having his issues. I am also part of a nonprofit organization, and affiliate of the American Council of the blind, and run the Facebook page for this organization. It is more convenient to just create a group for these organizations, rather than creating a business page, as we keep getting lead back to using “business manager“ which is not accessible in the slightest! ADA States that websites and applications need to be compliant with screen reader technology abilities, and, well… This is just not anywhere near acceptable!
A nightmare to use with screen reader technology
06/14/2021

Lizandlogan

The “pages manager“ was simple and easy to navigate using screen reader technology, like a voiceover and J AWS on a computer. Ever since it switched over to business manager, the majority of components are not reading with screen reader technology. As a blind business owner, this significantly complicates me being able to independently use the app. It is beyond frustrating and extremely disappointing. Facebook has come so far with accessibility, and this portion, By adding the new business manager application, makes things nearly impossible!!! I used to be able to share and schedule directly while in the Facebook app, but now I’m required to use the business manager app which things are not labeled, so I have no idea what I’m trying to do while inside the app. And of the data is read off to me, navigating in a logical and sequential order is nonexistent! I am not the only blind business owner who has been having his issues. I am also part of a nonprofit organization, and affiliate of the American Council of the blind, and run the Facebook page for this organization. It is more convenient to just create a group for these organizations, rather than creating a business page, as we keep getting lead back to using “business manager“ which is not accessible in the slightest! ADA States that websites and applications need to be compliant with screen reader technology abilities, and, well… This is just not anywhere near acceptable!
Only works if you have both Facebook and Instagram
06/03/2023

Faaaaaaahhhh
I was randomly kicked off Facebook for no reason. Meta has zero customer service. I’m a paying business customer and was given no reason why I was kicked off just told that I violated Facebook community standards but I was not told which rule was broken or which post was the issue- I think I might have been hacked. This happened on my personal Facebook. I’m the admin for my business account so now I no longer have access to my business account and can not log into either account or my meta business suite account which now messes up my Instagram account. Shortly after Meta charged my PayPal account $800 for Facebook ads that I couldn’t have even taken out since I didn’t even have access to my own account since I’m banned but again no way to contact them. I had to cancel my business credit card and spend an entire day updating and switching over all of my business automatic payment accounts- I can’t even use Instagram ads -my main source of advertising because I don’t trust them with my payment information and again ZERO customer service or even explanation on why my linked Facebook account has been permanently disabled - how do you do business like this. The only way to contact customer service is via your Facebook account which has been disabled even if you have an issue with Instagram- I warn any business giving their credit card info to this company!!!
Only works if you have both Facebook and Instagram
06/03/2023

Faaaaaaahhhh

I was randomly kicked off Facebook for no reason. Meta has zero customer service. I’m a paying business customer and was given no reason why I was kicked off just told that I violated Facebook community standards but I was not told which rule was broken or which post was the issue- I think I might have been hacked. This happened on my personal Facebook. I’m the admin for my business account so now I no longer have access to my business account and can not log into either account or my meta business suite account which now messes up my Instagram account. Shortly after Meta charged my PayPal account $800 for Facebook ads that I couldn’t have even taken out since I didn’t even have access to my own account since I’m banned but again no way to contact them. I had to cancel my business credit card and spend an entire day updating and switching over all of my business automatic payment accounts- I can’t even use Instagram ads -my main source of advertising because I don’t trust them with my payment information and again ZERO customer service or even explanation on why my linked Facebook account has been permanently disabled - how do you do business like this. The only way to contact customer service is via your Facebook account which has been disabled even if you have an issue with Instagram- I warn any business giving their credit card info to this company!!!
Don’t solicit for me on messenger
02/15/2024

Myjams11
I have a couple of issues that propped up number one. I’m having a lot of people get back with me that I have never contacted and they’re blocking my page causing me potential loss of future business. I want to make my own ad and boost them, that’s why I’m paying you to boost the ad. I don’t want ads sent to people in messenger. They get confused as to first of all what it is second of all find out it’s a solicitation and thirdly block your page thus blocking potential future business. I love the fact that I’m hitting a lot of people don’t get me wrong. I just don’t want to text somebody directly. I want them to get with me and then will correspond. the other thing that I’m having issue with is user friendliness of these applications I know they’re very involved and very intense however, things such as being able to find a button to switch messenger marketing turn it off I can’t find it I don’t even know how to turn that off, so I’m gonna have to search back through here and see if I can’t find that feature hopefully in the meantime somebody else will see this and respond that would be nicebut that’s the only two issues so far that I’m having a problem with. Both of these issues however, definitely problems for my business. Thank you.
Don’t solicit for me on messenger
02/15/2024

Myjams11

I have a couple of issues that propped up number one. I’m having a lot of people get back with me that I have never contacted and they’re blocking my page causing me potential loss of future business. I want to make my own ad and boost them, that’s why I’m paying you to boost the ad. I don’t want ads sent to people in messenger. They get confused as to first of all what it is second of all find out it’s a solicitation and thirdly block your page thus blocking potential future business. I love the fact that I’m hitting a lot of people don’t get me wrong. I just don’t want to text somebody directly. I want them to get with me and then will correspond. the other thing that I’m having issue with is user friendliness of these applications I know they’re very involved and very intense however, things such as being able to find a button to switch messenger marketing turn it off I can’t find it I don’t even know how to turn that off, so I’m gonna have to search back through here and see if I can’t find that feature hopefully in the meantime somebody else will see this and respond that would be nicebut that’s the only two issues so far that I’m having a problem with. Both of these issues however, definitely problems for my business. Thank you.

We are constantly updating the app to make it better for you and we recommend you’re always using the latest app version. What's new: - This release includes bug fixes. - This release includes UI improvements.

Version 466.0

6d ago

Data Linked to You

The following data may be collected and linked to your identity:
- Health & Fitness
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Search History
- Browsing History
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics
- Other Data