FAY Fix It

Name: FAY Fix It
Rating: 4.6 (380 reviews)
Author: City of Fayettevile

Utilities

Only for iPhone

Free · Designed for iPhone

380 Ratings
Ages

13+
Years
Category

Utilities
Developer

City of Fayettevile
Language

EN
+ 13 More
Size

32.1
MB

iPhone

The FAY Fix It app is your tool to help improve the City of Fayetteville, North Carolina. Whether it is a pothole, damaged street sign or graffiti, FAY Fix It makes reporting a code or ordinance violation to City Hall as easy as pressing a button. The app harnesses the power of GPS to provide a precise location for staff so that they can begin fixing the problem. You can also include a photo with your reporting to help the City quickly identify the problem. The mobile app can be used for a variety of issues such as reporting problems with graffiti, street maintenance, street lighting, damaged trees, overgrown grass, abandoned vehicles, aggressive panhandling and litter. Residents will be able to track the status of their report or follow other reports made by members of the community.

Ratings & Reviews

4.6

out of 5

380 Ratings

Efficient
09/08/2022

HOUSEHOLD61974
App is efficient and easy to use. I’ve had to keep following up and asking for a status report on several occasions, but have found that things do usually get handled. Seem to be more responsive when there’s a photo used.
Efficient
09/08/2022

HOUSEHOLD61974

App is efficient and easy to use. I’ve had to keep following up and asking for a status report on several occasions, but have found that things do usually get handled. Seem to be more responsive when there’s a photo used.
City Ordinance violations
09/19/2023

Ronald385
There seems to be a lack of concern with ordinance violations in the neighborhoods in Cumberland county. I was told that there was shortages in this area, meanwhile violation such as curbside trash containers are being left at the curbside for months and months by the same people without anything being done.
City Ordinance violations
09/19/2023

Ronald385

There seems to be a lack of concern with ordinance violations in the neighborhoods in Cumberland county. I was told that there was shortages in this area, meanwhile violation such as curbside trash containers are being left at the curbside for months and months by the same people without anything being done.
Quick response
12/23/2024

Vordel
They have always responded quickly for my requests.
Quick response
12/23/2024

Vordel

They have always responded quickly for my requests.
Pretty much useless
04/22/2019

startat79
No button to report a complaint; not simple to navigate as there’s no description of how to report a complaint or how to use the app unless you have to play around with it awhile; the city does next to nothing to fix any issues reported or handle any requests, especially in a timely manner.Don’t advertise as an ”easy to use app to report and issue requests!” when this garbage app is anything but. Needs WAY more work.
Pretty much useless
04/22/2019

startat79

No button to report a complaint; not simple to navigate as there’s no description of how to report a complaint or how to use the app unless you have to play around with it awhile; the city does next to nothing to fix any issues reported or handle any requests, especially in a timely manner.Don’t advertise as an ”easy to use app to report and issue requests!” when this garbage app is anything but. Needs WAY more work.

- Upgrade iOS version - Fix inability to scroll request questions when using larger (accessible) font sizes

Version 5.17.0

07/31/2024

Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data