You can clearly tell this app wasn’t optimized for anyone other than the contract handler who checks multiple contracts. The lengthy login only makes sense if you have multiple properties. The Valet drivers who ACTUALLY use the app don’t so it serves to delay us during busy times. The automatic logout after inactivity. And the fact that at every location I’ve worked at has their Flash Valet on a tablet which you can clearly tell the app was only made for cellphones.

This app is ruining our lives at the valet. Everything is now twice as slow and the app crashes multiple times per day, logs you out, and is seriously making me consider quitting this job because of management not being willing to cut their losses with this less than worthless app. I hate this app with all my heart and YOU WILL TOO. Don’t do it! Please don’t use this. 6 weeks of flash (trash) valet update: We are still using trash valet and it is still super slow, glitches out every day, and makes our lives at the valet miserable. When it gets busy, sometimes we don’t have even have time to scan the ticket and run through the ridiculously redundant process to close out the ticket. I hate this app with every fiber of my being and I hate management for being so foolish as to utilize an app with this many 1 and 2 star reviews.

Like other reviewers mentioned this app is horrible at what it's supposed to do. I have been using it for five years at the time of this writing and it's constantly "reconnecting", I have no idea to what since we've had push technology for a while now. Randomly logs users out and the login process is tedious since it takes much longer than it should. These issues plus the fact that the credit card payment option only works when it feels like it makes the entire app a dumpster fire and puts our perceived performance in a very bad light. There are many more issues but I mentioned the main frustrations we've had with it. 0 out of 10, would not recommend this less-than-dollar store platform. 👎

This is a complete dumpster fire of an app. I use it for work and all it’s good for is frustrating the valet staff. It lags all the time, logs you off randomly, they don’t update it as much as they should, it doesn’t seem to play well with new devices. I wish my company would have tossed it a few weeks after we started using it. We requested it to be able to sort by room number and the guy helping us asked why we need to sort by room number. We work at a hotel. A HOTEL! Everything is sorted by name or room number! Get something else.