Fleet Complete

Name: Fleet Complete
Rating: 2 (50 reviews)
Author: Complete Innovations Inc

Business

Free · Designed for iPad

50 Ratings
Ages

4+
Years
Category

Business
Developer

Complete Innovations Inc
Language

EN
+ 4 More
Size

159.2
MB

All NEW – Fleet Complete Mobile Fleet Tracking Application Manage your fleet On-The-Go with Fleet Complete Mobile. As an extension to our new Fleet Complete Web based application locating, searching Assets and Points of Interest has never been easier. Access your fleet information, view real time status information right from your mobile device. WHAT'S NEW - New design with a focus on ease of use - Optimized for your mobile device - View and search all of your Assets and POI - Automatic clustering of Assets and POI make navigating easier - Multi Language Support; English, French, and Spanish

Ratings & Reviews

2.0

out of 5

50 Ratings

Pulling up the app
04/28/2020

Clem Cadidle Hoppeer
I have been trying all day to pull the app up to do a route replay on a couple of our service trucks. Every time I open the app it starts to open and then shuts back down. The other problem we have been having is delayed tracking so we cannot get an accurate update on where our service trucks are.

Developer Response
Hi Clem! We appreciate you bringing this to our attention and are very sorry to hear the app has been crashing on you. We've notified our team to look into this to hopefully have this resolved as soon as we can. In the meantime, please contact us at feedback@fleetcomplete.com with your account information so we can connect you with our Support team. Thanks for the review.
Pulling up the app
04/28/2020

Clem Cadidle Hoppeer

I have been trying all day to pull the app up to do a route replay on a couple of our service trucks. Every time I open the app it starts to open and then shuts back down. The other problem we have been having is delayed tracking so we cannot get an accurate update on where our service trucks are.
Developer Response 05/01/2020
Hi Clem! We appreciate you bringing this to our attention and are very sorry to hear the app has been crashing on you. We've notified our team to look into this to hopefully have this resolved as soon as we can. In the meantime, please contact us at feedback@fleetcomplete.com with your account information so we can connect you with our Support team. Thanks for the review.
Not what I thought 👎🏽
02/28/2019

YRM Draco
The tracker is not accurate When you track the location of the vehicle as well as the timer it has some delay on it ,you guys need to fix this asap and after that I would rate 5 stars but right now this app is worthless ,it does not complete its purpose ,this app its suppose to help you track your vehicle and at the moment it’s not doing that, but thanks for trying ,i hope you guys fix this soon .

Developer Response
Hi YRM Draco! We're so sorry to hear you've been experiencing issues. Please reach out to our team at 1-800-220-0779 ext. 2 or via email at support@fleetcomplete.com for assistance. We want to make sure you are receiving the best Fleet Complete experience possible and are hopeful we can get you back on the right track ASAP. Looking forward to hearing from you!
Not what I thought 👎🏽
02/28/2019

YRM Draco

The tracker is not accurate When you track the location of the vehicle as well as the timer it has some delay on it ,you guys need to fix this asap and after that I would rate 5 stars but right now this app is worthless ,it does not complete its purpose ,this app its suppose to help you track your vehicle and at the moment it’s not doing that, but thanks for trying ,i hope you guys fix this soon .
Developer Response 03/11/2019
Hi YRM Draco! We're so sorry to hear you've been experiencing issues. Please reach out to our team at 1-800-220-0779 ext. 2 or via email at support@fleetcomplete.com for assistance. We want to make sure you are receiving the best Fleet Complete experience possible and are hopeful we can get you back on the right track ASAP. Looking forward to hearing from you!
Doesn’t work
05/28/2019

Myloes33
I purchased two of their tracking systems for my company vans. I was told that I would be able to cancel if I was not happy with the service. Make sure you pay attention to the contract because there is a $250 cancellation fee per unit that has to be paid. I was hit with a $500 early cancelation fee. Att was no help with this matter other than taking my hard earned money for something that doesn't work. Lesson Learned Read Contracts!

Developer Response
Hi Myloes33! We're regretful to hear that there was a misunderstanding with your contract. Please kindly reach out to us at loyalty@fleetcomplete.com so we can have a better look at what happened. We'd love to see what we can do. Thanks for taking the time to write us a review.
Doesn’t work
05/28/2019

Myloes33

I purchased two of their tracking systems for my company vans. I was told that I would be able to cancel if I was not happy with the service. Make sure you pay attention to the contract because there is a $250 cancellation fee per unit that has to be paid. I was hit with a $500 early cancelation fee. Att was no help with this matter other than taking my hard earned money for something that doesn't work. Lesson Learned Read Contracts!
Developer Response 06/05/2019
Hi Myloes33! We're regretful to hear that there was a misunderstanding with your contract. Please kindly reach out to us at loyalty@fleetcomplete.com so we can have a better look at what happened. We'd love to see what we can do. Thanks for taking the time to write us a review.
Crashing Daily
05/04/2020

usf_football43
When it’s working, it does an excellent job. However I have had to delete the app seven times in the past 10 days and then re-load it onto my iPhone. I have an iPhone that came out in October 2019 - not an older iPhone. At what point do they figure out this issue? Are they even aware they are having an issue?

Developer Response
Hi usf_football43! We appreciate your review. Our team is aware of the issue and working dilligently on a resolution. Please call us at 1-800-220-0779 ext. 2 or email support@fleetcomplete.com so we can notify you as soon as an update is available. We're hopeful we can have this resolved for you soon.
Crashing Daily
05/04/2020

usf_football43

When it’s working, it does an excellent job. However I have had to delete the app seven times in the past 10 days and then re-load it onto my iPhone. I have an iPhone that came out in October 2019 - not an older iPhone. At what point do they figure out this issue? Are they even aware they are having an issue?
Developer Response 05/08/2020
Hi usf_football43! We appreciate your review. Our team is aware of the issue and working dilligently on a resolution. Please call us at 1-800-220-0779 ext. 2 or email support@fleetcomplete.com so we can notify you as soon as an update is available. We're hopeful we can have this resolved for you soon.