Meet the Flo by Moen™ Smart Water Water Shutoff, a smart home device that monitors and controls your home’s plumbing from your phone. Flo by Moen helps you conserve water and avoid the often-catastrophic consequences of plumbing failures and leaks. Turn your water off remotely with a single tap.
There are over a trillion gallons of water wasted in US homes every year, much of it due to preventable leaks and plumbing failures affecting millions of homeowners. With plumbing systems becoming more antiquated and worsening drought conditions, control of your home’s plumbing is more critical than ever.
Flo by Moen is your direct line to security, conservation, and savings with these key app features:
• Run automatic and diagnostic leak tests
• Monitor your daily and monthly water consumption
• Remotely turn your water off or on
• Manage multiple locations & devices
• Stay safe even when you’re on vacation or unavailable – If the Smart Water Shutoff senses your home is in immediate danger, the system can automatically turn the water off for you.
To learn more, visit https://meetflo.com/
As the needs of our Flo Family evolve, so too do the tools that we provide to homeowners. With this new release, you’ll enjoy even more coverage and protection for all of your homes and properties. You now have the ability to add multiple locations and devices, all within one account. Want to set water consumption goals? View your water usage per device, as a summary of all devices, or compare your current usage to last month. With a new shutoff-override timer and simplified design, being in control of your home’s plumbing health has never been easier. As always, this release was built with the average homeowner in mind and backed by the trusted Moen name.
Improvements and Fixes:
• Simplified user interface with an updated design
• New shutoff-override timer
• Ability to manage multiple locations and devices within one account
• Compare your current water usage data to last month
• Bug fixes and performance improvements
Have multiple accounts you want to merge into one? Need help using the new app? Simply reach out to us at firstname.lastname@example.org.
Ratings and Reviews
Flo is simply indispensable! Whether you have a “smart home” or not, you should have Flo as a sentinel. Water damage is horrible, whether a sudden discharge or an insidious leak. Flo monitors for both. Daily health checks monitor for leaks (Flo alerted me to a leak that left unnoticed would have caused hundreds of dollars damage). If a sudden, unexpected water flow occurs, you will get a notice, and the water to your home will be shut off temporarily.
Flo is easy to install if you are handy, and inexpensive to install if you use a plumber. Tech support is tremendous, and the peace of mind Flo gives you is invaluable.
Just get one, and start sleeping better!
Flo isn’t smart. Check elsewhere!
I’ve had the flo itself for 6 months and while it’s a great idea I think it doesn’t really work. It only shuts off 5 minutes after a leak has happened, meaning a lot of water spills before it does anything at all. That is if it detects the water. Because you run faucets and use water all at the time and after a while it just gets used to it. The only option in the app is to “ignore” a certain alert. But I have ignored so many things, by now I fear it wouldnt even react if I had a breach somewhere. Add to that, the app. It is really beta and requires a do over. Unlike any other smart app it does not detect wether you’re home, so every time you leave and arrive you have to set this manually!!! Needless to say I forget 95% of the time. Also it all works with message popups, and doesnt allow a lot of control. It feels limited and not smart at all. I should have looked elsewhere. There are much more intelligent solutions out there, where the developers take more care that their product actually works. This is a mess right now.
Developer Response ,
Hi Seb!!!, we really appreciate this feedback and we apologize that you aren’t having a great experience. We're constantly improving our detection algorithms, and users are now able to provide feedback in the app for specific alarms, which in turn makes your Flo smarter. I encourage you to reach out to our support team who can dig into your specific case more closely. Please email email@example.com or call 844-633-8356 anytime to get in touch with our team!
The device is excellent but the app is not
I long searched for a residential water usage system. Flo is on the right track and ahead of the pack. Installation and setup is not trivial but any plumber can do it. Do I do like it and recommend it but less so now that I have been using it for several months. First, the app has not evolved at all during this time. Second, the information displayed is a fraction of what the device collects and you can find in the web version. Finally, when compared to say Sense (a monitoring device and app for electric power usage), it is clear that the Flo team is not getting it yet.
Hopefully the recent corporate change will result in drastic improvements. Otherwise, a new device may take over this market.
Developer Response ,
Hi Bostonian 84, we really appreciate the feedback and will make sure this is socialized with the team as we continue to work on new features and app improvements. We have some exciting new features and app improvements in development that we are excited to share with you! If you have any additional feedback, please don't hesitate to reach out to firstname.lastname@example.org.
With Family Sharing set up, up to six family members can use this app.