FXNOW: Movies, Shows & Live TV 12+

Updated: do not appear to have the same constant re-authentication issue, so I am updating my rating. Love the reduced commercials compared to earlier versions.

I do enjoy this app and appreciate the reduced commercials in Simpsons world, but my review reflects the re-authentication requirements for the cable provider almost every time I jump out of the app. I’d say after every 10 minutes or so if I haven’t been in the app, my login expires and I need a new token (by entering my cable login) to watch again. I do not recall this being an issue in earlier versions, if I remember correctly it took a few days for the login info to expire.

Is this an intentional change? If so, it is annoying to have to log out and log back in every time I want to use the app. I’ll update the review if this behavior is changed.

Please try the troubleshooting steps at http://fox.tv/ioshelp-fx-natgeo and see if they help. If you're still having trouble, please email support@fxnetworks.com.

Whenever I try to watch the Simpsons on this app, the tv show is locked in portrait mode about half the time. Even when I turn my phone to watch it in landscape mode, it won't turn. (Lock orientation is off in my settings as well). Also pressing the pause button doesn't always work. About half the time the pause button doesn't work. Also when I try to fast forward through the show, the scrubbing bar that shows my progress in the show goes away after 3 seconds. So when ever I am fast forwarding, I only get 3 seconds to find where I left off at. If I don't get there in time, I have to stop, wait for it to load and most likely watch a minute of ads. Lastly when I tap the screen while watching the Simpsons to bring up the pause button/ progress bar in the show, I should be able to tap to put it away. I dont want to have to wait 5 seconds for the menu to go away. Pausing/fast forwarding feature needs a revamp. Please fix. Most importantly, fix the rotation of the show. I shouldn't have to open and close the app 10 times hoping that it fixes itself.

Something on the side(not so important) I don't care that there is commentary for the Simpsons episodes. Please put a check box in the message that says "do not show again". It is really annoying to have to close out of it each time when I will never use it.

We appreciate your feedback and will pass it on to the appropriate team member. For any further questions, you can email us at support@fxnetworks.com.

The FX Now app used to be my go-to app on Apple TV, primarily to watch The Simpsons. With the latest update, while the app looks sleek and very “Internet 3.0,” The Simpsons World section has been rendered unusable. I can no longer watch episodes in original 4:3 ratio, nor can I choose to listen to audio commentary without leaving an episode I’m watching and going back into the Extras menu; and scrolling through various different “themed” episode blocks as well as single episodes is cumbersome and generally slow.
The BIGGEST misstep of this update is that the developers have completely gotten rid of Simpsons TV, which was the single best feature of FX Now app ver 1.1. I used to be able to just throw on a Simpsons TV channel and just watch for hours, now I have to press the random episode button (which is not great considering the amount of episodes) or watch the aforementioned themed episode blocks which do not auto play to the next episode when one is finished. The app itself works *okay*, it’s just the complete stripping of all that made the app actually good is what makes it difficult to use. I have resorted to just using the Simpsons World website through my internet browser to watch episodes now.

Our team is aware of this issue and we are currently investigating. We will reach out as soon as we have an update. We appreciate your patience and apologize for the inconvenience.