HappyFresh - Grocery Delivery 12+

Shop fresh groceries online

iCart Group Pte Ltd

    • 4.4 • 227 Ratings
    • Free
    • Offers In-App Purchases

iPhone Screenshots

Description

Are you a working parent with a busy lifestyle? Clueless at picking groceries from the supermarket or fresh market? Looking for deals on fresh marts grocery shopping or food delivery to your home? Download HappyFresh now & enjoy free delivery on your first order!

HappyFresh is SEA's leading online grocery delivery service. Shop from over 1,000 supermarkets & fresh markets across Indonesia, Malaysia, & Thailand. Trained Personal Shoppers freshly handpick the best grocery items while our Riders deliver them safely to you & your family.

You can also shop from HappyFresh Supermarket to enjoy free delivery, no out of stock moments & fast delivery in 1 hour. Grab from our mart & start saving on your groceries today!

WHY USE HAPPYFRESH?

• Easy to use and order
• Over 5 million installs worldwide
• More than 1,000 online supermarkets & fresh markets
• Delivery from local stores including Lotte Mart, Tesco, Lotus, Big C, & more
• Discounts & deals including free delivery for new users
• Fast same-day contactless delivery
• Earn & redeem loyalty points.

WITH HAPPYFRESH YOU CAN

• Get access to exclusive vouchers & promotions.
• Buy fresh vegetables, fresh fruits, drinks, organic food & household snacks - all in 1 order
• Shop from popular supermarkets & speciality stores in your city
• Leave notes for your shopper to add special requests or replacements to your order.
• Get free delivery & various promos via our HappyFresh Supermarket.
• Shop conveniently from anywhere - from your home, the office, or on the road.

DAILY PROMOS, VOUCHERS & FREE DELIVERY

Save with exclusive daily vouchers & discounts. Check our app to see free delivery deals too. For new users, enjoy exclusive online shopping promos ranging from free delivery to 50% off. Install today to grab your first free online grocery home delivery.

SUPERMARKETS, HYPERMARKETS & MORE

Shop from top supermarkets & fresh marts ranging from:

• Indonesia: Hypermart Online, Lotte Mart, Ranch Market, Farmers Market, Transmart, Lulu Hypermarket, Hokky, Prima Fresh Mart, Tip Top, Grand Lucky, Super Indo, Fresh Box, Pasarnow, Hero, Total Buah Segari & more.

• Malaysia: Tesco, Lotus, Village Grocer, AEON Maxvalu Prime, Ben’s Independent Grocery, Watsons, Cold Storage, de Market, Everrise, Giant Hypermarket, Isetan, Mercato, Urbanfresh Marketplace, TMC Bangsar & more.

• Thailand: Tesco, Lotus Online, Big C Online, Gourmet Market, Delish Foods, Sunshine Market & more.

Find out more about us at www.happyfresh.com

DOWNLOAD NOW – Get your first free grocery delivery!

Read more about our terms & conditions here:
Terms of service: https://happyfresh.com/terms
Privacy policy: https://www.happyfresh.com/privacy/

What’s New

Version 3.77

When your favourite K-drama is on, but you need to do groceries. No worries, we got you covered!

Explore an improved HappyFresh app with fewer bugs and minor tweaks for an easier grocery shopping experience - all at your fingertips!

Don’t wait. Update the app today!

Ratings and Reviews

4.4 out of 5
227 Ratings

227 Ratings

Michelle Overman ,

Easy shopping!

The app is easy to use and well laid out. The only area I would hope they can improve in the future is if they could have real time stock. In every order we place, at least 2-3 items turn out to be out of stock and we don’t have any way of knowing that until right before the delivery is sent. Because you select a time slot for delivery, if you needed a particular item for something you’re cooking, you don’t know until the last minute that you aren’t getting it, so in the end you may have to go ahead and go to another store in person anyways.
But other than that issue, this app makes life in Bangkok and getting things you need so easy and convenient. Still love it and use it almost every day.

Goldgirraff ,

Efficient online grocery shopping

The App experience and user face ability is good and seamless. Customer service is prompt and good. Delivery time and effort very good. Fresh ingredients is a slight problem, I’ve had countless vegetables or fruit go off very quickly, within 24 hours. I suspect older fruit and veg gets pawned off just before it expires..? so consume same day? Also both complaints were not dealt with. So I assume it’s happening to other people too?

Ches Martin ,

Limit Promotional Push Notifications

The service and app are overall good, I’ve been a happy user for several years.

What has become increasingly intolerable is the promotional push notifications and their frequency—HappyFresh, please get with the program that has been industry best practice for a long time: distinguish transactional from promotional notification types and allow users to configure them differently.

We need notifications for deliveries, chat with shoppers for item replacements, etc. These are transactional essentials, so because of these disabling the app’s notification permissions entirely is out of the question.

But I’m not interested in promotional notifications, it shouldn’t be necessary to explain this preference. Further, my iOS stats indicate HappyFresh among the highest counts of notifications, for an app that I use (and want to use) once every two weeks.

This frequency of promotions is too high even for those consumers who are price-sensitive enough to want notifications, I think.

Please stop making notifications all-or-nothing, and consider more effective/less alienating marketing strategies for protecting your churn rate.

Developer Response ,

Hi, Ches Martin!
We’re sorry for your inconvenience about this. " Give us a chance to fix it! ". We always try to make an increase in service quality and customer satisfaction until our services have become better than before.
If you have any problems please contact us via Social Media on:
IG & TW: @happyfresh_id,@happyfresh_my,@happyfresh_th
FB: HappyFresh_ID,Happy Fresh_MY,HappyFresh_TH

Thanks

App Privacy

The developer, iCart Group Pte Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Search History

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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