I've had this printer for a few years so it's a good choice for desktop purposes. However, it prints fairly slow and get paper jams a lot. It also went through a phase where it just clicked and made adjustment noises but never fully went on and I had to unplug and replug over and over again and do the alignment and adjustment every single time I turned it back on. I just want to be able to hit the button to turn it off without having to adjust it every time. Also, for some reason the images always print askew. I have to open the tray and really push the paper all the way back and squeeze the sides every time before I print if I don't want it to be crooked. Lastly, The HP printing app is ok, but I can't change the order of the tiles so that means that the help tile is before the print tile and the fax tile (which I might use like once a year) is in front of printing and scanning which are used most often. I can turn them off and on, but I can't move them around. So that's frustrating.

My printer would flash an error after every print job and have to be totally restarted every time. Spent over 8 months trying to fix it and trying to get in contact with someone to help and every response I got just kept saying udate the software and the app. But when i did that, the app would tell me i needed to registermy account and printer for "auto re-fill" in order to use the printer. That requirement was never mentioned when i bought the printer and it did not require this for the first year of use. I did give in an registered y account and printer for that service. BUT the app would not recognize that I had done it and kept giving me the same issues and same response as before. I would try to cancel the account and re-sign up, but it would tell me i had one already and that i was good to print. Spent another three months trying to get answers from customer service and got no help at all except for someone telling me it was a glitch of some kind something, but offering now , so I ended up having to get rid of the perfectly good (and expensive) printer because of some new requirement with this app and HP and cutomer service was useless.

I set up my printer yesterday and printed the practise sheet. Today, I went to go print, and it was an hour long saga involving multiple resets, opaque error messages, conflicting advice, and honestly bad interfaces. For example, until I acively went into printer settings, it didn't tell me that I should align my printer heads. It just refused to print. And when I tried to scan a sheet, it kept skipping from Auto Feed to Glass. At first I thought I had picked teh wrong thing but on the third time, I was dead certain that the app or printer was switching from inputs. I have not been able to scan from auto feed at all and scanning by hand on the glass top is laborious. :( Finally I was actually very disappointed with the Instant Ink offering, which I had thought was a subscription wherein the smart printer would realise I was running low on ink, and then offer to order a replacement. cartridge. INSTEAD it's a metered "guess how many documents you'll print in a month" deal and if you go over, you get charged. I have variable needs but there's no subscription for what I envisioned, so I declined and will just buy cartridges the old fashioned way. That is if I do not first go all OFFICE SPACE on this printer, becaause this has been a FRUSTRATING experience.

You know the phrase, "I wouldn't wish this on my worst enemy?" I absolutely would wish this on my worst enemy because it was the most frustrating, convoluted, crazymaking process to get my printer connected and signed up for Instant Ink. I got stuck in some loop where the printer was showing as connected in the app on my phone, but still not showing up in my account in whatever way needed for it to actually work. I had to spend way too much time troubleshooting and figuring it out in a convoluted and confusing system. Also we got this printer secondhand, and I'm sort of blown away that I need to pay HP money every month to use a printer that I already own, along with cartridges that I already own. We also got some extra cartridges when we got the printer, and there does not seem to be an easy way to skip an ink shipment. It also appears that if I don't print anything in a month I'll still be charged, but if I go over 10 pages the next month, I'll be charged extra. Overall, a system designed to bleed people of their money under the guise of being automatic and helpful, while at the same time being extremely user unfriendly and frustrating.