ekar 17+

Self-drive mobility platform

Ekar fz llc

    • 2.9 • 303 Ratings
    • Free

iPhone Screenshots

Description

ekar is the fastest-growing carshare service in the Middle East. It offers the easiest and most convenient way to rent a car from your mobile phone. You can book a car to suit your needs: by the minute, hour, day, week or month. 
 
Simply locate the nearest car to you, reserve it instantly, and unlock it straight from your phone to start your journey. Once you’re done, you can park it in any of our authorized parking areas. 
 
Signing up is quick and easy. All you need is to be 21 years of age, have a valid driver’s license and a valid ID. 
 
ekar features: 
 
• Fuel*, insurance and parking* are free. 
• Rent an ekar car anytime (24/7) from your smartphone 
• Choose the type of car that suits you, and search for the nearest one 
• Rent instantly, and end your trip with ease 
• 24-hour customer service 
 
ekar is available in these cities:
 
• Riyadh
• Dubai
• Abu Dhabi
• Sharjah
 
Find and book the perfect car for any occasion — ekar is your transportation solution for road trips, errands, commutes, and weekend getaways. 
 
*Excluding ekar X. ekar X in Dubai does not include free fuel and parking.
Visit our website for more information: https://ekar.me/

Thank you.

What’s New

Version 7.2.7

We update the ekar app frequently to make it faster and more reliable. This version includes performance improvements and optimizations

Ratings and Reviews

2.9 out of 5
303 Ratings

303 Ratings

Nat.Youness ,

Bad UX Design

Your service is really awesome, but the app lacks a lot of user experience. And need more user testing and Ux research.

There is a lot of missing behaviors.

You can book a car, and once you reach the car, it doesn’t start. And when i called the service center they told me that this car is not working please choose another one.
(So why your putting not functional cars on the map?)

Second, I booked a car for a month, the delivery spots said its between 12-3 pm when i finalized the booking it showed me that the car is pending and the delivery is between 3-6pm, and after calling many times the support told me that this car is not available and we have one but its doubled the price. (1- why ur putting unavailable cars on the list? 2- if the car is not available why I dont receive any message or alert that this car is not available? 3- why do you make the user wait all these hours and at the end you said its not available?)

I like your service! And i like your cars! But please get a proper UX Designer and fix the app!! Thank you ♥️

Developer Response ,

Hi Youness,can you please send an email at help@ekar.me to our team and a suitable time to voice your suggestions around our current UI/UX and how we can improve on service in your eyes. Customer feedback plays a massive part in our business, and we are always open to constructive feedback. If there is an error (for whatever reason on our part), our team will do their best to address this for you quickly.

Tbakkar ,

Beware of the Surprise fees!!!!

Although the idea and the service is very practical and nice, but the rip off hits you by surprise after returning the car if they claim that you have not returned it with the same fuel level as when u received the car Especially that it’s a percentage value that only the company can decide on, we as customers can’t know the numbers except when you find you were charged 40-50$ for fuel level discrepancy. Even if you had 1% discrepancy, they charge u for a full tank.

That is a Rip Off

Developer Response ,

Hi, our long term vehicles do not cover fuel and parking and to avoid any inconvenience to the next possible user we request all our users to refuel the car to the same level before ending the trip. We do give a buffer of 10% variance but anything beyond this will attract a penalty.

saalj ,

Bad experience

I got a car when I drove the tire pressure was showing low for all 4 tire and the sirens for that started, so I call the costumer care and was advised to find nearest station to check the, so I did but the sirens did not stop so I call again but this time I was informed to replace the car by other and I will be refunded the money for first car, but since I was out the region of the drop off car I had to deal the noisy sound of the sirens until I got to other car.
After I replaced the car I called to refund as promised by customer the first car cost, at least portion of first car cost as i waist my time stop by station to check to tire, and then time to find another car , and for dealing with this noisy sound while driving.
However, the request was denied and I got nothing

App Privacy

The developer, Ekar fz llc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Financial Info
  • Location
  • Contact Info
  • Identifiers
  • Sensitive Info

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Identifiers
  • Sensitive Info

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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