Screenshots

Description

Justmop is an app where you can book top-rated home cleaning services in a few taps.

Whether you need a last minute home cleaning or a trustworthy part-time maid to clean your home every week, Justmop is there to make it happen. Justmop is available in UAE, Saudi Arabia, Bahrain, Kuwait, Oman with more than 10 active cities. Download the app and book your cleaning today.

Booking a home cleaning is easy - here’s how it works:
- Open the app and click on Book Now.
- The app asks you the details of your need. i.e. when and how long you would need the housemaid for along with any special instructions for the cleaning service.
- You will be immediately matched with the best-rated service provider in your area.
- Payment can be made by credit card and cash.
- After the service completion, you can rate your cleaner and even ask for a weekly service with the same cleaner.

Need to get things done at home? With Justmop, all your home chores are imminently taken care of by top-rated service providers.

What’s New

Version 5.3.7

We constantly make improvements to enhance your home cleaning experience. Our latest update includes: - Minor bug fix. Enjoying your Justmop experience so far? We’d love to hear your feedback! You can give us a rating and share your comments for us to provide you with the best service. For every other question, you can reach us through Support section in the app or send an email to wecare@justmop.com.

Ratings and Reviews

4.6 out of 5
1.1K Ratings

1.1K Ratings

tashaaaaaaak ,

Amazed

Honestly I’m not one to usually write reviews and I was especially shocked at the negative reviews below - but Justmop service has completely blown me away in comparison to the competitive companies. They do a great job without fail every time, great value for money, and MOST importantly the cleaners are absolutely lovely people. I feel comfortable with them in my home and feel they want to do a good job and not just do it to finish - which really makes a big difference!! Will keep coming back no doubt.

Developer Response ,

You just made our day, tashaaaaaaak! We are glad that you were satisfied with the service we have provided. We are continuously finding ways on how we can improve the service! Happy to hit the mark for you! :)

laylawat ,

Justmop Bahrain

I also tried to give this app a try but I’m tired and done now, I truly believe the customer service team doesn’t care about Bahrain or my requests and just ignore me. First of all, service quality is horrible, there’s no quality control on the agencies they work with!! They don’t arrive on time and try to leave early unless you time them! You ask for cleaning materials, they come with half and try to use your stuff and your vacuum cleaner unless you call them and make a big deal. Then they tried to increase the prices for me without me agreeing because I requested for a vacuum cleaner (Haha laughable because it clearly states vacuum cleaner is included). And now they’ve increased their prices by 0.5 dinars and 1 dinar for cleaning materials!! Ridiculous! Then I call and try to book the same cleaners I had before, they say they’ll call me back, it’s been 4 hours and no call back and now their telephone line is off, what kind of customer service is this???!!!! Thanks but I’ll book directly, so unreliable and unprofessional, what’s the point of overpaying? Shame I don’t know what agency those ladies belonged to or I would’ve called the agency directly!

Gripo7777 ,

Poor customer service

Don’t believe the hype...Wanted to give it a try. Enrolled, registered my CC and paid for the service. I was given 50% off on the first service without even a coupon or asking. Thought it was great. Next day someone calls “to confirm “ which kills the whole purpose of a digital platform. I mentioned that I want to give them a try and if I don’t like the service I will not continue. Something the agent agreed on. Next day I was waiting for 40min. When I called to ask if there’s a problem, but I found out that they cancelled my service...really? without telling me? What a cowboy attitude! If you cannot stand by your service or by a coupon that you put online then you don’t deserve to be in a service business.

Developer Response ,

Hi. We sincerely apologize for the inconvenience. We honor every booking of our clients, be it paid with or without a voucher. Though there are unavoidable circumstances that affects the bookings, we make sure that our clients are well-informed. We always communicate through phone call, emails, and SMS. You can share your booking details to wecare@justmop.com so we can further investigate this matter and we would be more than happy to assist you.

Information

Seller
Justmop.com DMCC
Size
80.6 MB
Category
Lifestyle
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Arabic

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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