Jumia Food - Food delivery 4+

All you need, delivered now‪!‬

Africa Internet Group

Designed for iPhone

    • 3.9 • 7K Ratings
    • Free

iPhone Screenshots

Description

JUMIA FOOD delivers Meals, Drinks and Groceries from hundreds of restaurants and shops across 9 countries directly to you.
Everything you need, delivered now!

Order meals from the comfort of your home or office and get your meals delivered to you.
Get your favorite meals from your most trusted and loved restaurants in the city only one click away and with a fast delivery straight to your doorstep.

Jumia Food also lets you order for groceries in its new SUPERMARKET service, as well as drugs and medication in its PHARMACY service (available only in some countries), delivering these essential needs to customers all within the hour of placing an order.

HOW IT WORKS: SIMPLE AND FAST
1) Enter your location and find restaurants and shops around you.
2) Browse meals and products from pick listed restaurants and shops near you. Order wherever you are!
3) Sort based on rating, budget, opening hours, delivery time, delivery fee, minimum order amount, vouchers acceptance.
4) Enter your delivery address and pay online or cash on delivery.
5) Make the most of promos, voucher codes and the Free Delivery option (only on selected restaurants)
6) Track your order and enjoy quick delivery!
7) Rate and review the entire experience.

Any Doubts? The Live Chat with our customer service is here to help.

CUISINE VARIETY

Have your favorite meals delivered straight to your door!
Jumia Food partners with the best restaurants to provide you with the richest variety of meals whatever your appetite. Watching a football game with friends? Want a romantic moment with your partner? No time or not want to cook? Busy at work and can’t step out for lunch?

Whatever you are craving, we put great local food all in one place for your absolute enjoyment.

+ American, Continental, Mediterranean
+ African (Nigerian, Ivorian, Ethiopian, Moroccan, Ugandan, and more)
+ Asian (Indian, Lebanese, Thai, Turkish)
+ Oriental (Korean, Chinese, Japanese, Sushi, Ramen, Noodles, Vietnamese)
+ Shawarma, Kebab, Couscous, Wraps, Sandwiches
+ Halal
+ Fast Food & Burgers
+ Healthy
+ French Fries
+ European (French, Crepes, Italian, Pizza, Pasta)
+ Meat (burgers, steaks)
+ Salads and Soups
+ Alcoholic Drinks
+ Mexican, Brazilian
+ Vegetarian
+ Breakfast, Smoothies, Fresh Fruit Juices, Bakery and Cakes
+ Coffee, Desserts and Ice Cream

SUPPORTED CITIES

DZ: Algiers, Oran, Blida, Boumerdès, Tizi Ouzou
CI: Abidjan
GH: Accra, Tema, Kumasi
KE: Nairobi, Eldoret, Kisumu, Mombasa, Nakuru, Kajiado, Kiambu
MA: Casablanca, Marrakech, Rabat, Agadir, Meknès, Tanger, Fès, El Jadida, Dar Bouazza, Laayoune, Kenitra, Mohammedia, Oujda, Salé, Taghazout, Temara & Tetouan
NG: Lagos, Abuja, Port Harcourt, Ibadan
SN: Dakar
TN: Tunis
UG: Kampala, Entebbe

MORE INFORMATION
Nigeria: https://food.jumia.com.ng
Kenya: https://food.jumia.co.ke
Ghana: https://food.jumia.com.gh
Uganda: https://food.jumia.ug
Morocco: https://food.jumia.ma
Ivory Coast: https://food.jumia.ci
Algeria: https://food.jumia.dz
Senegal: https://food.jumia.sn
Tunisia: https://food.jumia.com.tn

OTHER BLOGGERS’ REVIEWS
“Their service is fast, reliable and easy[…­]they managed to make food delivery fun and so convenient!” - by ConnectNigeria

“It’s an easy to use app that gives you numerous choices, signing up is easy and happens when you are ready to order.” - Techweez

“The app gives the users the fastest way to order food with a smartphone or a tablet.” - Kachwanya

“I had never ordered food online and my reservations were because I always thought that it was expensive. After going through the Jumia Food website, I realized that I was wrong.” - TheWineAndFoodReview

What’s New

Version 5.9.3

We have a new amazing version of the Jumia Food Application available for you!

What's new:
• Performance and stability improvements.

We are looking forward to your feedback! Your feedback and ideas can be reported at mobile.food@jumia.com.

Ratings and Reviews

3.9 out of 5
7K Ratings

7K Ratings

Fîgî ,

BAD CUSTOMER SERVICE

This app do not think about customers, they think about their benefits alone, jumia food demanded to pay my food before delivery, I paid and after sometime jumia send me gmail that they cancelled my order, I placed this order on 12th December, jumia food has taken my money and hasn’t refund me, I talked to customer service several times but it seems they really stole from me, it’s a pity how your service is so poor, I won’t recommend jumia food to anyone, you can steal from customers to build up your company, if jumia cancelled order then why not refund money as soon as order is cancelled, jumia food is trash, you place an order and they later cancel the order and take your money

Developer Response ,

We are sincerely sorry for this bad experience! Would it be possible to give us your feedback, by sending us an email with your order code to food.reviews@jumia.com so that we can take the necessary actions and ensure that this bad experience does not happen again?

Ronxie 2 ,

I wish there was a negative star

Your service does not deserve a one star, it’s a one star too many. The only good thing about your App is to order; after that everything goes downhill. I have made a total of 3 orders from your app and my experiences have been nothing to write home about. I have complained to your useless chat handler on the app, and was asked to send a mail for services paid for and not rendered. If that was all I had left, I would have died of hunger because after 3 mails there has been no response just automated messages acknowledging my mails.
The last experience was a joke. I made an order to be delivered at 11am, delivery guy calls that he has been in a minor accident and would be on his way after attending to himself. He calls back an hour later that he had arrived. He actually brought a delivery of rice that has scattered all over the nylon with little or nothing left in the bowl. And he asked if I would collect it. It was a messy sight, as anyone could imagine. He promised to get another bowl delivered. Meanwhile I had called Jumia customer care, I had tried chatting and later wrote several emails. Till this moment, I have received no food, no call back, no response to my email and no refund. Shame on you! Please refund my N1300.
Order ID n1jk-iz9g

O.C.87 ,

Annoying

The most annoying thing about this delivery app, you order the food, they call and confirm IMMEDIATELY. Cool. BUT THEN the delivery guy calls and asks you to WhatsApp him. Then on WhatsApp, he asks a million times what your location is. You send a map screenshot. They can’t see it. You send your address, they have no clue, you literally have to give ur geographic coordinates. SUPER inconvenient. If the Jumia person can call with my exact info and address where is the breakdown in communication that the driver has NO IDEA how to find me?? STOP HIRING DRIVERS WHO DONT HAVE DATA ON THEIR PHONES/NO GPS WITHOUT WIFI. It’s my duty to pay for the food, not guide the driver to my house. That shouldn’t be my problem!!!! Also, they offer a lot of discount codes and when you try to apply them, they disappear at checkout. A very annoying bug.

Developer Response ,

We’re really sorry for any unsatisfactory experience you had with our services.Your feedback will be forwarded to the appropriate department to be considered, and kindly note that we're working on improving our services in all aspects and we hope that it meets your expectations very soon.
Our apologies for any inconvenience we may have caused you!

App Privacy

The developer, Africa Internet Group, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Purchases
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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