Eufy Security provides a series of security products to surveil user’s property, record events and help them know what’s happening on smartphone, anytime and anywhere.
The products include:
eufyCam, the wire-free HD security camera with 1-year battery life.
HomeBase, the hub of the security system that manages multiple cameras and sensors and provides local storage for recording.
Entry Sensor, a sensor detecting the open/close status of a door or window and triggering notification or alarm.
Eufy Security App is the UI for users to setup, manage and use the products. Download the App and start from following instructions to install the system.
1. Added the full country/region list of time zones
2. Opened the sound being emitted from cameras when live streaming
3. Fixed some bugs
Ratings and Reviews
UPDATED: Still new, needs refining
Since the latest update, we are now able to share notifications, so I’m changing my rating from 2 stars to 4. This is a welcomed and speedy functional update. I’d like to add that the eufy team is quick to respond and they update their customer base frequently regarding upcoming functionality updates and timelines.
Notifications are inconsistent. We have 2 cameras and only consistently get notifications from one. No connection issues and no difference in camera setting. Sharing is also not ideal. The app only allows one person to add household devices, which appears to be the basis of where notifications are sent. If I want my wife to also get camera notifications, I can’t set that up. Sharing only gives access to devices, not their settings (like notifications). When attempting to login to the app with the same account, the sign-in only remains active for one person, so that is not a work-around option.
Developer Response ,
Thank you for the feedback and rating.
We are sorry for the inconvenience.
For the 1 camera push issue, please try to select the push notifications in app path: Mode-Home/Away - Select Camera - select Push notifications.
If it still cannot solve your issues, please contact us via app Help - Chat or via email email@example.com.
For the sharing access, we will support push notifications before 2018 Dec, and support full access before Q1 2019.
Please stay tuned for the app version updates.
Eufy customer satisfaction team
No Major Issues - Great Wireless Solution
After reading many of the reviews on Kickstarter I was concerned about these cameras and app before I received them. This concerns were put to rest after setting them up and using them. No system is perfect but these have been very reliable and work as expected. I think people had ridiculous expectations to begin with but I can tell you that even Arlo Pro 2 is not without its hiccups. For the first version of a product I think they absolutely knocked this one out of the park. It amazing there are not more issues with a system as robust as this. The app is easy to use to watch live cameras or watch relays from motion activated activity. You can custom name each camera so know from the notification which camera was tripped. I’m very pleased.
Got this via KickStarter and so far, I have really liked this product. I am not a techie by any stretch but even I could hook the cameras up easily and without any hiccups. The pictures are clear and I don’t have any distortion.
The reason I got this specific camera set was because it was the first one I could find with such a long (supposedly) battery life. I doubt it will actually be a year but even if I have to charge them overnight once every few months would be fantastic!
All in all, I am really enjoying seeing who’s approaching our home and being able to watch our local fox (“Flynn”) eat our dinner scraps we leave outside for her. It’s our own personal Animal Planet!
Great job, Eufy, and thank you!
- fanghao zhu
- 158 MB
Requires iOS 10.2 or later. Compatible with iPhone, iPad, and iPod touch.
English, French, German, Italian, Spanish
- Age Rating
- Rated 4+
- ©2018 Power Mobile Life, LLC
With Family Sharing set up, up to six family members can use this app.