ZenKey powered by T-Mobile USA Inc., provides a quick, simple way for you to register for and login to participating websites and apps without usernames and passwords.
- Create new accounts – no usernames or passwords required!
- Easily add your new and existing apps and websites to ZenKey
- One touch login to accounts and services
- Seamless two-factor authentication
- Control the personal information that is shared with third parties
- Review and approve transactions real-time
ZenKey uses unique multifactor authentication with the device and wireless network which includes:
- A T-Mobile certified app
- PIN and biometric security
ZenKey gives you faster signup and access to participating apps and websites.
Available for T-Mobile postpaid, prepaid and business wireless customers with eligible wireless service. This app is currently not supported on Metro PCS devices.
Rates: Data charges may apply for app download and usage. Other restrictions may apply.
Eligibility: Compatible device required and includes iPhone 6 and above with iOS 11 and above.
For complete terms of service for ZenKey powered by T-Mobile visit: https://myzenkey.com/terms/t-mobile.html
For Privacy terms visit: https://myzenkey.com/privacy-carriers/t-mobile.html
Bug fixes and performance improvements.
Ratings and Reviews
Apple 10 S T-Mobile account go to Zen get a new password take a picture get a new pin number take a picture on the website I had my device doesn’t look like you have an account says the machine do it all over again same problem. I wonder if it works for anybody send me answers if you can
It’s not clear if eSIMs are compatible.
I’m a T-Mobile Postpaid customer using an iPhone 11 Pro Max running the latest version of iOS, but I am unable to have the app get past the device authentication step. After the privacy statement, I see “Device Authentication Error.” Is this application unable to detect my eSIM? I’m using my physical SIM card slot for an international cellular account, so I can’t use Zenkey unless it is compatible with iPhone eSIM cards. Unfortunately, I was unable to certify in any of the documentation or FAQs whether or not this is the case. Is it possible? Seems like a glaring error, if not.
fail on initial login
So I'm supposed to be able to use my T-Mobile login, since there's the partnership, but it returns an error and just says to call the carrier. HUGE FAIL. Uninstalling useless-out-the-door garbage. If I WANTED to call and sit on hold to wait for someone else to do the exact same thing I should be able to do myself because I'm not computer illiterate, I would have done that. Now I've wasted my time trying to use a useless app, but this review is time well spent to warn others not to waste their time on this trash. YOU ARE THE WEAKEST LINK. GOODBYE.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Usage Data
- Other Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- T-Mobile USA, Inc.
- 83.5 MB
- Requires iOS 11.0 or later.
- Age Rating
- © ZenKey, LLC
With Family Sharing set up, up to six family members can use this app.