alias: sell sneakers + apparel 9+

I really liked traversing the platform on Wednesday when I first downloaded this app, I even listed a couple of shoes. Though on Thursday of this week till now I have not been able to open the app at all no matter how I open it. I've tried deleting and redownloading it and nothing works. The only reason I'm writing a review is because one of my shoes sold on the app last night and I've had no response from the support team with opening it back up successfully so I can confirm the sale.

I sell almost all of my shoes on Goat and have a seller score of almost 600. Alias is really useful for being able to see more sale data especially for used shoes which is primarily what I sell. However this app is really buggy. Currently I am having an incredibly frustrating issue for my goat storage listings where the inner angle photo disappears when I am submitting them for sale, but I cannot retake this inner angle photo because I don’t have the shoes with me, they’re in goat storage at their facilities which is the whole purpose of doing goat storage flips. I know the photos are there because relisting used shoes in goat storage uses the same photos from when I bought them including the inner photo except it disappears when the shoes reach goat storage. I have had this happen 4 times in the last 2 weeks and the goat employees don’t seem to understand what I am talking about when I email them. Overall I love goat and believe it is infinitely better than StockX and I feel like alias is an amazing idea but it needs a lot of work.

If alias is going to consistently say that my well taken care of DS pairs I've sold through their app aren't up to their standards because of ghost "scuffs" that simply aren't there or for being "tried on" (Guess what alias sometimes shoes are unboxed and reboxed to take photos for selling on other platforms. My shoes aren't unds'd just because I didn't fold the tongue and laces back into the box the exact same way as the factory after taking pictures for sales listings.) I feel like if Alias is going to hold us sellers who are literally making them all of their money to such high standards then they should probably at least take care to protect shoes when they send them out to buyers so that the box doesn't come crushed due to them being lazy/ cheap and using barely any packing paper. The fact that Alias doesn't even try to protect the goods they're shipping to
us is more than enough to let me know they don't care about any of us consumers or seller. I will be moving all of my sales and listings elsewhere from now on. 💁🏻