Roll by ADP – Easy Payroll App

Name: Roll by ADP – Easy Payroll App
Rating: 4.7 (2084 reviews)
Author: ADP, Inc

Small business payroll app

Free

2.1K Ratings
Ages

4+
Years
Category

Business
Developer

ADP, Inc
Language

EN
+ 1 More
Size

16.8
MB

Say hello to faster, easier, more affordable payroll. Work quickly and reduce errors with the award-winning payroll app, enhanced with GenAI. Get started for free! Just chat “Run my payroll”— and Roll by ADP guides you through the process in under a minute. The Roll mobile payroll app makes it easy to pay your entire team in under a minute — anytime, from anywhere. Roll is a first-of-its-kind, intelligent chat-based mobile payroll app for small businesses. Set up your account directly within the Roll app in minutes. See why Roll is faster, easier, and more affordable than other payroll providers. Roll for you and your business: ● Easily add new employees, change salaries, give promotions, send bonuses, make updates, and more — all in a chat ● Quickly set up and pay hourly and salaried employees ● Run unlimited payrolls with an easy-to-use mobile app ● Pay workers whenever, however you want ● Integrate with QuickBooks Online® ● Get proactive reminders and alerts to help you stay on top of important tasks and deadlines ● See everything you need to do in a super intuitive timeline-based view ● Get payroll reports sent to you and payroll registers sent to your accountant ● Simply chat with Roll whenever you need live support Roll for your team: Roll is the same payroll app for employers AND the employee (easy, right?!). With Roll self-service, your employees can: ● Easily update their home address, phone, email, and more — simply by starting a chat with Roll ● Receive payday notifications ● View and print paystubs ● Get proactive notifications, task and deadline reminders ● Visit their employee profile for at-a-glance job, pay, and benefits info Plus, Roll brings decades of payroll expertise from ADP. So you get the ease, intelligence, and delight of an innovative payroll app with the expertise and reliability of the biggest name in payroll. “Honestly, setting up ROLL was the easiest process I’ve ever done, and I’ve worked with a lot of payroll companies over the past 20 years. I even told my friend who owns a business that he should switch over because it was the easiest thing in the world, and the price is great. [Intuit] QuickBooks was easy, but ROLL is far easier.” - Kimberly and Ken Anaya, owners Anaya Treasures Corporation With Roll, running your small business payroll really is as easy as Download. Chat. Pay. Learn more at: rollbyadp.com Note: This is a mobile payroll app for employers and employees who use the “Roll by ADP” product ONLY. If you are paid through another ADP product, download that product’s app to access your online account and see your pay stubs. If you are unsure of what payroll product your employer uses, please contact them to find out.

Ratings & Reviews

4.7

out of 5

2.1K Ratings

Really easy—really convenient—and a REAL value!
03/14/2022

TAPP Inc.
Intuit kept hiking pricing while customer service kept declining. I did my research and frankly was skeptical of the price, app, etc. ADP Roll has over delivered in all aspects from set up to running payroll…they just make it easy and in an era where everyone is jacking up prices—Roll is economical AND frankly a great value!

Developer Response
Thank you so much 🙌, we're blown away by your review and 5-stars! The Roll Team works hard to meet expectations like yours, and we’re happy to have hit the mark 🎯. Please give us a like 👍 or follow on social media @RollbyADP and spread the word about how easy it is to use Roll!
Really easy—really convenient—and a REAL value!
03/14/2022

TAPP Inc.

Intuit kept hiking pricing while customer service kept declining. I did my research and frankly was skeptical of the price, app, etc. ADP Roll has over delivered in all aspects from set up to running payroll…they just make it easy and in an era where everyone is jacking up prices—Roll is economical AND frankly a great value!
Developer Response 03/15/2022
Thank you so much 🙌, we're blown away by your review and 5-stars! The Roll Team works hard to meet expectations like yours, and we’re happy to have hit the mark 🎯. Please give us a like 👍 or follow on social media @RollbyADP and spread the word about how easy it is to use Roll!
Just nothing but problems
06/28/2024

SizzleJ16
I’ve had this service for about 6 months and it has been absolutely terrible . I try and schedule a payment with them for Friday and they are always causing me to go negative in my account because they want to pull all your funds Thursday in the morning instead of Friday when it comes pay week Friday . Then , when I wait to do same day pay for my Contractors , I get a multitude of problems ! They say I have insufficient funds to cover that charge which I do and I go to the help department show them that I have sufficient funds to support my payroll and then they tell me I have to wait and it’s happened pretty much every week I’ve done pay . Then, when I do pay for same day deposits , it won’t go through until Monday ! Which is dumb because I submit my payroll hours before the cutoff time for the day and I pay an extra 3 dollars for them to do same day when clearly it’s not same day anymore now 🤣. I’ve had these problems for all 6 months I have been with them and at this point it is absolutely ridiculous and if you need any help from the banking team pushing through the money then it probably won’t be until Monday when they come back because they leave at 5 and are not available on weekends . I’m fed up with this service which I liked overall but they way they pay my people is ridiculous and my contractors have family’s that they need to support ! Again absolutely ridiculous.

Developer Response
Hello - we're truly sorry to hear about the frustration and inconvenience you have experienced. We're here to help and would appreciate if you could email us at Team.Roll@adp.com with your name and please reference case# 00268082. Your feedback is crucial for us to get better, and we're committed to regaining your trust.
Just nothing but problems
06/28/2024

SizzleJ16

I’ve had this service for about 6 months and it has been absolutely terrible . I try and schedule a payment with them for Friday and they are always causing me to go negative in my account because they want to pull all your funds Thursday in the morning instead of Friday when it comes pay week Friday . Then , when I wait to do same day pay for my Contractors , I get a multitude of problems ! They say I have insufficient funds to cover that charge which I do and I go to the help department show them that I have sufficient funds to support my payroll and then they tell me I have to wait and it’s happened pretty much every week I’ve done pay . Then, when I do pay for same day deposits , it won’t go through until Monday ! Which is dumb because I submit my payroll hours before the cutoff time for the day and I pay an extra 3 dollars for them to do same day when clearly it’s not same day anymore now 🤣. I’ve had these problems for all 6 months I have been with them and at this point it is absolutely ridiculous and if you need any help from the banking team pushing through the money then it probably won’t be until Monday when they come back because they leave at 5 and are not available on weekends . I’m fed up with this service which I liked overall but they way they pay my people is ridiculous and my contractors have family’s that they need to support ! Again absolutely ridiculous.
Developer Response 07/01/2024
Hello - we're truly sorry to hear about the frustration and inconvenience you have experienced. We're here to help and would appreciate if you could email us at Team.Roll@adp.com with your name and please reference case# 00268082. Your feedback is crucial for us to get better, and we're committed to regaining your trust.
Do Not Get This App!!
06/24/2023

kev90679bk
Firstly the app never worked for me, I gave them all my information and they said it would take a few days to approve. It never worked i messaged them it’s like talking to a wall. Even after getting in contact with them them my account still didn’t work. Secondly I understand that this is an Ai app so I knew I was going to be talking with a chatbot, it would’ve been great if the chatbot can actually help you instead of giving generic answers, also another reason I got this app was that if you needed assistance you’d be able to contact support. It’s literally impossible to get in contact with support! I was only able to get to support after telling the chatbot I wanted to cancel my account /Subscription a bunch of times and I finally got a number. After calling I was on hold for over 1 hour before actually getting to talk to somebody. I really wanted this to work, maybe in the future they can fix all these issues but I wouldn’t recommend this it’s a waste of time.

Developer Response
Hello - thank you for taking the time to bring this to our attention. The Roll team always aims to deliver a great experience, and we are gutted when we don’t meet expectations. We will use this feedback to improve and ensure this doesn’t happen again. If you decide to give us a second try, please email us at Team.Roll@adp.com.
Do Not Get This App!!
06/24/2023

kev90679bk

Firstly the app never worked for me, I gave them all my information and they said it would take a few days to approve. It never worked i messaged them it’s like talking to a wall. Even after getting in contact with them them my account still didn’t work. Secondly I understand that this is an Ai app so I knew I was going to be talking with a chatbot, it would’ve been great if the chatbot can actually help you instead of giving generic answers, also another reason I got this app was that if you needed assistance you’d be able to contact support. It’s literally impossible to get in contact with support! I was only able to get to support after telling the chatbot I wanted to cancel my account /Subscription a bunch of times and I finally got a number. After calling I was on hold for over 1 hour before actually getting to talk to somebody. I really wanted this to work, maybe in the future they can fix all these issues but I wouldn’t recommend this it’s a waste of time.
Developer Response 07/03/2023
Hello - thank you for taking the time to bring this to our attention. The Roll team always aims to deliver a great experience, and we are gutted when we don’t meet expectations. We will use this feedback to improve and ensure this doesn’t happen again. If you decide to give us a second try, please email us at Team.Roll@adp.com.
Unable to receive help
12/10/2024

adineke84
I’ve been with Roll for little under a year. It’s ok until some issue or glitch that either messes with your payroll account or ability to get into the system. The issue is it is difficult to get to a human customer service representative to troubleshoot shoot. The AI can only help with common issues. I am a small business owner but we don’t have time to deal with week long issues, being bounced around on the phone or not being able to run a payroll on time. I suggest pay for a regular service that has a customer service line accessible.

Developer Response
Hello - we're sorry to hear about the trouble you're experiencing with Roll and appreciate your feedback. You can access live support 24/7 directly within the app. Simply tap the "Help" icon at the top of your screen, and one of our team members will assist you. Please email us at your earliest convenience at Team.Roll@adp.com so we can help troubleshoot the issue.
Unable to receive help
12/10/2024

adineke84

I’ve been with Roll for little under a year. It’s ok until some issue or glitch that either messes with your payroll account or ability to get into the system. The issue is it is difficult to get to a human customer service representative to troubleshoot shoot. The AI can only help with common issues. I am a small business owner but we don’t have time to deal with week long issues, being bounced around on the phone or not being able to run a payroll on time. I suggest pay for a regular service that has a customer service line accessible.
Developer Response 12/17/2024
Hello - we're sorry to hear about the trouble you're experiencing with Roll and appreciate your feedback. You can access live support 24/7 directly within the app. Simply tap the "Help" icon at the top of your screen, and one of our team members will assist you. Please email us at your earliest convenience at Team.Roll@adp.com so we can help troubleshoot the issue.

The latest version contains bug fixes and performance improvements.

Version 3.2.99

Aug 13

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The following data may be collected and linked to your identity:
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The following data may be collected but it is not linked to your identity:
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