The TPass® app is a convenient way to pay in app to skip the line and order ahead your favorite bubble tea. Rewards are built right in, so you’ll collect loyalty points and start earning free drinks and snacks with every purchase.
Save time and earn Rewards when you pay with the TPass app whenever and wherever.
Customize and place your order, and pick up from your favorite store without waiting in line
Track your loyalty points and redeem Rewards for a free drink of your choosing. Receive custom offers from nearby stores.
Send a gift
Say thanks with a digital TPass Card. It’s easy to redeem a gift from email or in the TPass® app.
Check your TPass Card balance, add money, view past purchases and transfer balances between cards.
Find your favorite bubble tea stores
See bubble tea stores near you, get directions, hours and view store amenities before you make the trip.
Get 2 Free drink every month with TPass subscription membership
Performance enhancement and minor bug fixes.
Ratings and Reviews
I’ve an avid boba drinker so this app is a neat concept. In terms of the app experience, it’s well put together and responsive.
I would like to see a more detailed log of my purchases and there are some things to iron out - I’ve subscribed to your TPass and I’m logged in, so there’s no reason why when I’m on the TPass screen that it displays a button to subscribe again. That is confusing and this is important to get right.
This is a promising service though as long as the selection of milk tea small businesses remain robust and makes ordering, viewing, and making it easy to reorder favorites within the app.
Looking forward to see the next iterations of this product/service.
Don’t use it!!! Eating your money!!
It is my first time in life writing a review because I hope to warn ppl from downloading it!
It keeps asking the customer adding in more money. What’s worse, we cannot choose how much we want to add because it starts with at least $5. So I could not use up the money at all and then refuse to offer refund.
Plus the customer service is very rude. When I tried to ask for my balance refunded back to my bank account, the customer told me “no, you want just stop using our all”. What!!! I still have balance and why I gave my money to you for free!! The customer service is very rude and abusing the customer saying “our business will thrive without customer like you”. It’s very unprofessional! I will tell everyone I know don’t touch the app at all.
Account balance loading
I initially like the app until I started to order my first free drink with subscription. I don’t like the idea of preloading $20 into my account before I can pay for drinks. I prefer paying the drinks directly from my credit or debit card. And subscription of 2 free drinks with $5.99 subscription is not actually free. The free drink value is capped at $5, and you have to the balance above $5 with preloading $20 into the app. Beware! I am sure there are fine prints somewhere in the disclaimer on the monthly subscription. But then who has time to read the fine prints when you kids are thirsty for drinks.
Developer Response ,
Thanks for your feedback!
The TPass membership is subject to store policy which we mentioned on the TPass membership page in the app and on the checkout page. The redeem cap is controlled by the store and it varies from store to store. We think it is fair for store to set some limit for the redeem given you can customize the drink easily to more than $10. Even with this $5 cap, you are getting one drink for only $2.5, easily one of best deal you can find anywhere nowadays. In term of the reloading money, that is how our wallet works. When you load X dollar, you will get same value of credit in the wallet which you can use to order drink. The wallet can help us to provide faster checkout experience and low transaction cost for the stores. You did not lose any money in this case. If you still have questions or concerns, please contact us at firstname.lastname@example.org, we definitely want to make it right for you.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Financial Info
- Contact Info
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- SherpaShare, Inc
- 73.9 MB
- Food & Drink
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- 17+ Unrestricted Web Access
- © SherpaShare (TPass)