EPOS Connect

Name: EPOS Connect
Rating: 2.4 (94 reviews)
Author: EPOS GROUP AS

Productivity

Free

94 Ratings
Ages

4+
Years
Category

Productivity
Developer

EPOS GROUP AS
Language

EN
+ 6 More
Size

121.1
MB

Elevate Your Audio Experience with EPOS Connect! Stay ahead with the latest features and optimal performance for your EPOS headset. EPOS Connect is a user-friendly app that provides real-time updates and allows you to customize settings for crystal-clear call quality and a personalized audio experience. COMPATIBILITY: ADAPT 200 Series, ADAPT 300 Series, ADAPT 400 Series, ADAPT 500 Series, ADAPT 600 Series, ADAPT E1 Series, IMPACT 500 Series, IMPACT 1000 Series, C20, C50 and MB 660 headsets. AVAILABILITY: EPOS Connect is a free app and compatible with iOS 16.0 and up. LANGUAGES: English, French, German, Japanese, Korean, Simplified Chinese, Spanish.

Ratings & Reviews

2.4

out of 5

94 Ratings

I have to re-pair to my iPhone whenever I want to use this app
12/06/2024

Juan—2–Many
I have the Adapt 660 headphones which work well but getting the EPOS connect app to recognize them is a hassle. My iPhone 15 pro will be connected to the headphones and will play music fine. I then open the Epos connect app and the app can’t find the headphones (it’s obviously connected given that I can hear music). The only way around this is to delete all connections on my headphones and delete the Bluetooth connection from my phone then launch the app and re-connect. After that point, the app connects to the headphones and I can use it but it’s such a hassle I rarely would use it. The app is also pretty limited in terms of features and usability but I can deal with that. I am using the latest version of the app and firmware for the headphones and have tried restarting all devices multiple times.

Developer Response
Thanks for your detailed feed-back and we are sorry, that you experience this kind of problems. We will investigate the possible reasons and provide a solution as soon as possible.
I have to re-pair to my iPhone whenever I want to use this app
12/06/2024

Juan—2–Many

I have the Adapt 660 headphones which work well but getting the EPOS connect app to recognize them is a hassle. My iPhone 15 pro will be connected to the headphones and will play music fine. I then open the Epos connect app and the app can’t find the headphones (it’s obviously connected given that I can hear music). The only way around this is to delete all connections on my headphones and delete the Bluetooth connection from my phone then launch the app and re-connect. After that point, the app connects to the headphones and I can use it but it’s such a hassle I rarely would use it. The app is also pretty limited in terms of features and usability but I can deal with that. I am using the latest version of the app and firmware for the headphones and have tried restarting all devices multiple times.
Developer Response 12/10/2024
Thanks for your detailed feed-back and we are sorry, that you experience this kind of problems. We will investigate the possible reasons and provide a solution as soon as possible.
Compatibility of the App; below the standard
01/25/2022

Chis 788991779
From a consumer stand point, by the flashy marketing, and the amazing feedback from other customers (excluding online feedback) and a company well known for making quality gaming headsets and headphones, you would expect their app to work with their new H3 Hybrids, right? The rule at most companies is the latest and greatest gets the best support in the app. But of course, we have to factor in that every company is different. But no, the user experience is super choppy, and the app doesn’t even work with your new H3 Hybrid gaming headphones you paid $200 for in cash at your local GameStop. Epos, I am a fan of your products, but I highly suggest you do better with your app. I value your attempt to make such an app in iOS though. For that, you deserve at the maximum 2 stars for effort. Some suggestions you might ask?List of suggestions:Updated UIThe current UI is super choppy, so you should try updating the UI to a way where it is at least smooth at consistent 50-60hz at the industry standard. More supportMore support for your $200 headphones would be great. I would really appreciate being able to connect my $200 headphones to your app to activate noise cancelation as advertised. Even if my headphones don’t support noise cancellation, you see and hear my point.I look forward to your improvements. Thank you for taking the time to read to my reply.
Compatibility of the App; below the standard
01/25/2022

Chis 788991779

From a consumer stand point, by the flashy marketing, and the amazing feedback from other customers (excluding online feedback) and a company well known for making quality gaming headsets and headphones, you would expect their app to work with their new H3 Hybrids, right? The rule at most companies is the latest and greatest gets the best support in the app. But of course, we have to factor in that every company is different. But no, the user experience is super choppy, and the app doesn’t even work with your new H3 Hybrid gaming headphones you paid $200 for in cash at your local GameStop. Epos, I am a fan of your products, but I highly suggest you do better with your app. I value your attempt to make such an app in iOS though. For that, you deserve at the maximum 2 stars for effort. Some suggestions you might ask?List of suggestions:Updated UIThe current UI is super choppy, so you should try updating the UI to a way where it is at least smooth at consistent 50-60hz at the industry standard. More supportMore support for your $200 headphones would be great. I would really appreciate being able to connect my $200 headphones to your app to activate noise cancelation as advertised. Even if my headphones don’t support noise cancellation, you see and hear my point.I look forward to your improvements. Thank you for taking the time to read to my reply.
App Needs Work
Sep 21

JoeyIslands
The products themselves are great, but the app is slow and buggy. I also don’t like that it can only be installed on one device at a time. I use more than six Apple devices, and it would be far more convenient to have the app on all of them—allowing me to adjust the equalizer and settings directly on whichever device I’m using, instead of having to go back to my phone every time.The app really needs some work. The hardware is clearly designed for enterprise use, and in today’s world where most companies follow some form of hybrid work schedule, it’s frustrating to deal with extra, tedious steps just to change a simple setting. The app should feel smoother, more intuitive, and more convenient. Users shouldn’t have to overthink or tinker so much just to adjust a headset or pair of earphones.

Developer Response
Thanks you for your detailed feed-back. This is appreciated and helpful for EPOS to fully understand the users of our products.
App Needs Work
Sep 21

JoeyIslands

The products themselves are great, but the app is slow and buggy. I also don’t like that it can only be installed on one device at a time. I use more than six Apple devices, and it would be far more convenient to have the app on all of them—allowing me to adjust the equalizer and settings directly on whichever device I’m using, instead of having to go back to my phone every time.The app really needs some work. The hardware is clearly designed for enterprise use, and in today’s world where most companies follow some form of hybrid work schedule, it’s frustrating to deal with extra, tedious steps just to change a simple setting. The app should feel smoother, more intuitive, and more convenient. Users shouldn’t have to overthink or tinker so much just to adjust a headset or pair of earphones.
Developer Response Sep 23
Thanks you for your detailed feed-back. This is appreciated and helpful for EPOS to fully understand the users of our products.
EPOS 660
12/28/2024

Jake469
It initially connected and everything was fine. I could access the limited control features like bass, voice, etc. Since the third use I haven’t been able to connect to the app even though the headphones and phone are connected. The lower end TOZO brand even has a better app (functionality and features). I think it should be a lot better.

Developer Response
Thank you for the feedback. We investigate the possible reason for connection issues with ADAPT 660 and ensure to look into any possible improvement.
EPOS 660
12/28/2024

Jake469

It initially connected and everything was fine. I could access the limited control features like bass, voice, etc. Since the third use I haven’t been able to connect to the app even though the headphones and phone are connected. The lower end TOZO brand even has a better app (functionality and features). I think it should be a lot better.
Developer Response Jan 2
Thank you for the feedback. We investigate the possible reason for connection issues with ADAPT 660 and ensure to look into any possible improvement.

- Support for IMPACT 500 Series - Minor bug fixes and performance improvement

Version 2.4.0

Oct 16

Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Rating
Copyright

Developer Website

Privacy Policy

You Might Also Like

Yealink Connect

Headset Management Tools
Dell Audio

Productivity
Logi Tune

Productivity
Circles Member Hub

Your Personal Assistant
ASUS ExpertWiFi

Manage, Secure, Boost Wi-Fi
Jabra Sound+

An app experience made for you
Qmanager

Productivity
Quip - Docs, Chat, Sheets

Productivity
Krisp AI Meeting Note Taker

Voice Notes and Memo Recorder
Dark Reader for Safari

Dark mode for every website